Revolutionary Social Networking Software Launched
eServGlobal Limited announced the launch of its revolutionary Social Relationship Manager (SRM) software, that joins mobile telephone networks with popular internet social networking sites.
The new SRM software allows telco operators to launch a new kind of value added mobile service, one which provides incentives to their subscribers, who in return choose to share their personal profile information. Thus, the operator acquires a new type of business intelligence and uses its customers’ social influence to retain the most valuable subscribers. Further, the operator enjoys reduced churn and has the opportunity to acquire its subscribers’ friends through the application of suitable referral rewards – all managed inside the application. The service is compatible with most of
the popular social networking sites.
Since the advent of 3G, the operator community has struggled to find the “killer application” for always-on devices. However, with more than 650 million subscribers to the top 10 social networking sites, end-users can now enjoy the benefit of mobile data services, by constantly checking or updating lightweight content, which perfectly suits both the mobile device and access networks.
Operators have recognized this trend and have reacted by offering cheap data bundles or customized handsets for social networking but, until now, have found no way to move up the value chain, by either offering dedicated content or compelling applications around the Social Networking domain. The eServGlobal SRM allows operators to participate in the social networking phenomenon, while maintaining their role as the underlying platform for communications.
Designed to be effective in markets approaching all-you-can-eat subscriptions or ultra-low cost per minute, this new service will help operators keep ARPU high by stimulating the user base to communicate frequently inside the operator domain.
Ian Buddery, Executive Chairman of eServGlobal, said, “The coming year is sure to be challenging for operators. They will have to balance the need to stimulate existing subscribers and increase market share, while at the same time reduce the “cost to serve” of Value Added Services. By offering the SRM as an adjunct module to an existing system, eServGlobal is able to provide a compelling business case for telecom operators who wish to attract new subscribers and increase revenue.”
eServGlobal has worldwide patents pending for the SRM application, the business intelligence algorithms and the unique deployment options which are available.
eServGlobal will demonstrate the Social Relationship Manager at a launch attended by telecom operators from across the globe at the GSMA Mobile World Congress in Barcelona from 16 to 19 February. Visit Stand 8A69 in Hall 8.
About eServGlobal
eServGlobal (AIM: ESG & ASX: ESV) a worldwide supplier of independently developed and implemented solutions for mobile payment, convergent charging and rating, network services and messaging products, for telecom service providers, across all legacy and next generation telecom networks. The firm provides comprehensive services ensuring the success of projects with worldwide implementation, integration and support services. Its innovative solutions help service providers to grow new revenues, reduce churn, and lower their costs.
Over 80 of the world’s leading service providers, with over 400 million mobile subscribers in more than 50 countries, are taking advantage of eServGlobal’s end-to-end solutions and expertise to quickly deliver revenue-generating services. With 16 offices around the world and staff from 30 different countries, it provides flexible solutions with ongoing product development, based on a deep understanding of its customers’ challenges.
eServGlobal is listed on the Australian Stock Exchange (ASX: ESV) and the London Stock Exchange AIM market (LSE: ESG). In the year to 30 June 2008, eServGlobal reported revenue of AU$177.9 million (as to today USD $ 117.2 million), representing organic growth of 15.9% over FY07. Net profit after tax of AU$10.4 million (as of today USD $ 6.9 million) was achieved, up 91.5% from the previous year. A dividend of 3 cents per share was paid for the full year ended 30 June, 2008, an increase of 50% over the previous year’s dividend payment.
For more information, please visit their website: http://www.eservglobal.com
Related Articles:
- eServGlobal Contract with Nepal Satellite Telecom eServGlobal Limited (LSE: ESG & ASX: ESV), a provider of smarter transaction management solutions in Charging, Payment and Retention services, recently announced that its solutions have been selected by Nepal Satellite Telecom Pvt Ltd (NSTPL). Xalted Information Systems, a leading solutions provider engaged in OSS/BSS, Telecom Security and Managed Services and eServGlobal secured the multi-solution contract [...]...
- ESKADENIA Software participates at the GSMA Mobile World Congress in Barcelona ESKADENIA Software joined the world’s largest mobile convention at the GSMA Mobile World Congress, which was held in Barcelona-Spain from 15-18 February 2010. ESKADENIA Software showcased its products and services from its stand No.2A62 in Hall 2. ESKADENIA Software, Amman, Jordan, March 2010 The Mobile World Congress 2010 attracted approximately 47,000 high calibre attendees from all around [...]...
- ESKADENIA Software Engages in the MOICT’s Graduates and Internship Program ESKADENIA Software was one of the earliest ICT companies in Jordan to sign an agreement with the Ministry of Labour and the Ministry of Information and Communications Technology (MoICT) to participate in the Graduates and Internship Program (GIP), aiming at the increase of new graduates’ employment and competence development . The Graduates and Internship Program [...]...
- ESKADENIA software Sponsors the 6th Media and Telecom Convergence Conference The Arab Advisors’ 6th Media and Telecom Convergence Conference 2009 attracted more than 500 telecom and media delegates that were addressed by 40 visionary executives and industry leaders. The conference hosted 14 exhibitors including telecom operators and vendors. By far, this has become the ideal forum in Jordan for networking, discussions and debates on the [...]...
- Study Says Telecom Execs Spending Learning and Teaching Online A study run by online business networking service www.MeettheBoss.com shows that telecom executives are spending an extra 10 hours a month online sharing their professional experiences and learning from their peers. MeettheBoss surveyed 15,000 of its 200,000 executive members to understand more about what effect Web 2.0 has had on the business world. The survey asked [...]...
- ESKADENIA Software Participates at GITEX 2009 GITEX Technology week will present this year a dedicated event for government, enterprise and SMB solution providers, “GITEX Business Solutions”. The aim of the event is to build upon the exhibition’s position as the region’s largest IT procurement platform, by providing focused areas for technology organisations to network with the thousands of senior technology managers [...]...
- MYCOM to Launch its New Convergent OSS Service Assurance Software Solution in North America MYCOM, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecom industry, will launch their new convergent NIMS-PrOptima Performance Management software solution for the North American market at TM Forum’s Management World Americas event in Orlando, Florida (December 8-10, 2009). MYCOM’s NIMS-PrOptima is a multi-vendor, multi-technology [...]...
- Mycom Performance Management Software contributes to O2’s No.1 J.D. Power Ranking in Customer Satisfaction Survey for Mobile Broadband Mycom, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, recently congratulated leading UK operator, O2, on their No.1 ranking in the recent J.D. Power Customer Satisfaction Survey of UK Mobile and Fixed Broadband. J.D. Power and Associates latest customer satisfaction survey of UK Mobile [...]...
- HP Helps Telecoms Manage the Customer Experience with New Operations Support Systems Software HP is introducing three software solutions to help communications service providers manage the customer experience to create greater loyalty, especially among high-value customers. As part of the HP Next-Generation Operations Support Systems (HP NGOSS) portfolio, the service assurance solutions enhance the quality of the customer experience by ensuring that all paid-for services are actually [...]...
- MTPCS Licenses Equinox Software to Support Billing and Near Real Time Roaming Data Exchange Nashville-based Equinox Information Systems recently told OSS News Review that MTPCS, LLC d/b/a Cellular One (“MTPCS”) has licensed TeleLink and Collector. TeleLink and Collector mediate call data from most cellular switches and networks. MTPCS operates its switched GSM network in Montana, Wyoming, Oklahoma and Texas. TeleLink facilitates the delivery of call records by filtering and converting [...]...










