INR Media Network



 
 


 

Report Says CSPs Can Be Smart Pipes In the Digital Economy

8:25 am   -   December 1st, 2009

TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has launched its latest Insights Report, “Evolving Service Delivery Platforms: Essential Plumbing For ‘Smart Pipes.’”

“Rather than fear being relegated to ‘dumb-pipe’ status service providers should look for opportunities to increase their innovation while lowering their cost of service delivery,” said Rob Rich, managing director, TM Forum Insights Research. “This report details how SDPs combined with new business models can help organizations in both emerging and mature markets avoid being reduced to commodity provider status.”

To explore opportunities for communications service providers (CSPs) wanting to become “enablers” in the value chain, market analyst Kristofer Kimbler demystifies the concept of the SDP, and he explores the potential for opening up CSP environments to third parties (i.e., content- and application developers) for innovation in services.

The report, exclusively available to TM Forum members, looks at why other stakeholders would covet CSPs’ enormous data stores and sophisticated operations- and business support systems, as well as real-time charging, CRM and security capabilities. The CSP knows its customers’ lifestyle preferences, locations, and demographics; the CSP already has the trusted relationships with both individual and enterprise customers.

With this report, CSPs from both mature and emerging markets, as well as their partners, will learn about the full business potential enabled by SDPs.
The report comprises five sections, which break down different elements of the SDP industry:
• Section One—Defines and clarifies the term “SDP,” and lays out its potential for helping CSPs transform into “smart pipes” capable of generating new revenue streams and adopting new business models. This section delves into the potential for enhancing core services, as well as getting into mobile advertising, mobile payments and banking, as well as location-based services;
• Section Two—Breaks out the competitive landscape for mobile service providers, mobile handset manufacturers, operating system vendors, and third-party app stores. It also gives an in-depth look at “other players,” such as mobile handset manufacturers, mobile operating systems vendors, and third-party app stores;
• Section Three—Gives an in-depth analysis of “app stores,” pioneered by Apple but now full of many players in the market—each which brings something different to the table. App stores already have significant impact on the market, and this section discusses the potential CSP strategies for cost-and-time-effective app store roll outs using SDPs;
• Section Four—Discusses the role of SDPs as a driver of new, open, business models. Different business models supported by SDPs are outlined, and the future opportunity for creating and providing SDPs in the SaaS (software-as-a-service) model are analyzed;
• Section Five—Explains how TM Forum is defining the management functionality to clarify the structure and management of SDPs. This section discusses how TM Forum can help its members to build management capabilities and interfaces that link together multiple service platforms, including SDPs and legacy “silo” solutions. The goal of the work is to create a common management framework through which service providers implement homogenous and cost-efficient service lifecycle management for different classes of services.

The report is now available to TM Forum members for download and will be also be distributed at TM Forum’s Management World Americas 2009 conference (8-10 December, Orlando, FL).

Related Articles:

  1. New Report Maps Strategic Transformation for the Digital Economy TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has recently announced a new report and Webinar called “Strategic Transformation For the Digital Economy: Tuning Your Business To the 21st Century.” The June 16th Webinar will launch the new report— the first in a series of TM [...]...
  2. Investment in Revenue Assurance Eliminates Unbillable Revenue, says new TM Forum report TM Forum today announced the results of its latest Business Benchmarking study which uncovers a direct link between Communications Service Providers (CSPs) levels of unbilled revenue and the maturity of their revenue assurance programs. The study results are included in TM Forum’s latest Insights Business Intelligence Report, “Revenue Assurance: The Hidden Opportunity”, and includes [...]...
  3. New TM Forum Report Shows Connection between Customer Experience and Profitability for Communications Service Providers TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, today revealed the findings of its latest research in to the role of customer experience in communications service providers (CSPs). The research concludes that while CSPs remain challenged by inflexible legacy systems, a raft of data management issues, [...]...
  4. WiMAX Forum to publish monthly industry research report The WiMAX Forum® has announced the availability of the first WiMAX Forum Industry Research Report at the WiMAX Forum Congress Asia in Singapore April 28-29, 2009. The monthly report offers a summary of primary and secondary research and includes the latest updates on WiMAX Forum-tracked statistics, product certification, regulatory information, technology standards, industry news and [...]...
  5. Customer Centricity is the way forward for CSPs: Frost & Sullivan The 3rd annual Frost & Sullivan OSS/BSS Asia Pacific summit kick-started today in Singapore. The two day summit which will host senior members of Asia Pacific telecom industry will combine a rich mix of practical implementation successes along with analyst insights from global market research. Manoj Menon, partner and managing director for Asia Pacific at [...]...
  6. Smart Billing Helps Operators Maximise Revenues from Next-Generation Networks As more advanced services become available on next-generation networks, innovative pricing and billing models are more effective than flat-rate plans to help operators maximise revenues and improve their subscribers’ overall experience, according to a Comverse presentation for the upcoming CTIA Wireless 2009 conference in Las Vegas. “Legacy billing systems have forced operators into an ‘all-you-can-eat’ [...]...
  7. Amdocs Receives Highest Possible Overall Rating in BSS Market Report Amdocs (NYSE: DOX), the leading provider of customer experience systems, has received the highest possible overall rating of “Very Strong” in Gartner’s business support systems (BSS) vendor evaluation. This was reported in the Gartner(1) Dataquest report published in December 2009 titled, “Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009.” In May [...]...
  8. Subex to help CSPs reduce TCO for Fraud Management Subex Ltd., a leading global provider of Operations and Business Support Systems (OSS/BSS) for communication service providers (CSPs), announced the launch of Nikira™ V7.2, the industry leading fraud management component of the ROC (Revenue Operations Center) today. The latest fraud management solution is designed to help operators reduce up to 40 percent TCO (total cost [...]...
  9. Convergys Launches Field Service Manager for CSPs Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced the availability of advanced workforce optimization products and services for the global communications industry. This new offering strengthens Convergys’ end-to-end BSS/OSS portfolio, enabling service providers to proactively predict service demand and quantifiably increase dispatcher efficiency and field productivity. Convergys Field Service Manager enables [...]...
  10. Gartner Awards Comarch with High Rating in BSS Market Report Comarch’s offering for telecoms received a “Strong” rating from a leading analyst company’s BSS Market Overview and Strategic Scorecard for Vendors (2009). Comarch, a global IT business solutions provider and systems integrator, employing over 3,500 people worldwide, announced today that it has been rated as “Strong” in the Gartner “Business Support System Market Overview and Strategic [...]...




 


















Moreover Technologies - Telecom news - 30 of 57566 returned
Moreover Technologies - Real-time news and blogs from thousands of sources

Trading Stocks Made Easy - Sponsored Link
Ad - We'll teach you how to make over 400% on one trade, for FREE. Sign up today!
New Information Included: Comcast Debuts The Twilight Saga: New Moon On Deman...
PHILADELPHIA - Whether you?re team Edward or team Jacob, get ready for a date with Edward Cullen and Jacob Black. Summit Entertainment?s ?The Twilight Saga: New Moon,? the second film in the Twilight film franchise and
John Wells: Big Concerns Over Comcast NBC U
John Wells, the president of the Writers Guild of America, West, didn't outright say that he was opposed to the Comcast-NBC Universal pact, but he sure had serious reservations. The exec producer behind "ER" and "The West Wing," as well as the current
Changes to BT Home Phone Calling Plan Prices
From 1st April, 2010 BT is making some important changes to your home phone calling plan that you should be aware of. You might of already received a letter through the post from BT informing you about changes to your phone service. In case you missed
New Information Included: Comcast Debuts The Twilight Saga: New Moon On Deman...
Whether you?re team Edward or team Jacob, get ready for a date with Edward Cullen and Jacob Black. Summit Entertainment?s ? The Twilight Saga: New Moon ,? the second film in the Twilight film franchise and box office
New Information Included: Comcast Debuts The Twilight Saga: New Moon On Deman...
A Director''s Commentary Exclusive to Comcast and Other Extras Also Available On Demand Whether you''re team Edward or team Jacob, get ready for a date ...
Verizon Business powers iYogi with IP networking and applications management ...
Verizon Business claimed successful deployment of an advanced technology platform for technical support services provider, iYogi enabling the firm to deliver enhanced customer service. The Verizon IP networking and applications management solution will
EMC?s new software claims to enhance overall VMware ecosystem
EMC Corp has developed a new software, the EMC Celerra unified storage system software with an aim to increase virtual storage efficiency, automation and management simplicity in VMware environment. EMC says that the software cuts by almost half virtual
TCS? BaNCS scores high in Celent?s ABCD analysis
Tata Consultancy Services?? (TCS) TCS Financial Solutions said that its BaNCS is rated at the top in most of the parameters by Celent??s ABCD analysis. TCS is rated at the top for categories involving Advanced Technology, Breadth of
Lawmakers Get Few Answers on Comcast/NBC Deal
U.S. lawmakers on Thursday raised concerns that the Comcast deal to take control of NBC Universal could limit customers' access to programming and drive up cable prices. They got few answers from top U.S. cable provider Comcast and key regulators
Coca Cola leverages on SaaS platform to connect over 70K mobile workforce
Globally enterprises are exploring the advantages of Software as a service popularly known as SaaS especially since it requires less commitment on the capex front, a significant factor in today??s scenario where cutting costs is of equal importance
Opera launches Mini 5 for Android smartphones
Opera has published a beta of Opera Mini 5 for the Android platform, promising a faster browsing experience.The firm claimed that the new browser, available from the Android Market, will help to reduce page load times and improve browsing by compressing
Verizon Business Receives Cisco Master Security Specialization
Verizon Business has earned Cisco's Master Security Specialization, recognizing that the company has fulfilled the rigorous training requirements and program prerequisites to sell, deploy and support Cisco Internet Protocol Next-Generation Network (IP
Verizon Business Earns Cisco's Master Unified Communications Specialization
Verizon has achieved the Master Unified Communications Specialization from Cisco, recognizing that the company has fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco
Mimos, UTM launch telecom centre of excellence in Johor
(Telecompaper) Government-backed Malaysian company Mimos has launched a centre of excellence in telecommunication technology together with Universiti Teknologi Malaysia (UTM)...

OSS News Review

Telecom News
Telecom news continually updated from thousands of sources around the net.

Feds pledge tough review of Comcast-NBC deal

Federal regulators are pledging a rigorous review of the proposed combination of Comcast Corp.


Siemens Expanding Charlotte Power Unit, Adding 825 Jobs

German industrial conglomerate Siemens AG plans to add hundreds of jobs as it expands a Charlotte unit into a global production hub for a type of gas-powered turbine for electric utility plants.


Cincinnati Bell Prices Offering of $625 Million of 8.75% Senior Subordinated ...

Cincinnati Bell Inc. today announced that it has priced a public offering of $625 million aggregate principal amount of senior subordinated notes due 2018, which represents an increase of $225 million from the preliminary prospectus supplement.


Huge 'botnet' amputated, but criminals reconnect

The sudden takedown of an Internet provider helping spread a promiscuous piece of malicious software has cut off criminals from possibly millions of personal computers under their control.


Cable, Sat. TV Firms Ask Gova t to Stop TV Blackouts

The most recent showdown between the two sides left millions of Cablevision customers around New York with a black screen at the start of the Academy Awards.


Fulbright's Lun Recommends Selling PCCW Shares: Video

March 10 -- Francis Lun, general manager of Fulbright Securities Ltd., talks with Bloomberg's Haslinda Amin about his investment strategy for PCCW Ltd.


Goldman Sachs looking to stop Shaw Communications from controlling Canwest

Goldman Sachs Group Inc. is seeking leave to appeal a lower court's ruling that allowed Shaw Communications Inc.


Stock market closes lower

Commodity and financial stocks pushed the Toronto stock market lower Tuesday as oil and gold prices fell and Scotiabank failed to encourage buyers even as its latest earnings beat expectations.


Avaya: Avaya and Polycom to Jointly Develop and Market Video and Voice Commun...

LONDON/GUILDFORD/SLOUGH, UK, Mar 09, 2010 -- Avaya and Polycom, Inc. [Nasdaq: PLCM], are expanding their existing relationship and will jointly develop and market integrated video, voice and collaboration solutions.


Seacrest's accused stalker enters plea

A man who has repeatedly shown up at Ryan Seacrest's work and events has pleaded no contest to felony stalking.


Cable group wants U.S. FCC to end fee disputes

A coalition of cable and satellite companies will this week call on the U.S. Federal Communications Commission to create a new process to resolve increasingly bitter disputes over carriage fees paid to broadcasters.


Moffett Says AT&T May Need Cable to Ease Network Jams: Video

March 8 -- Craig Moffett, an analyst at Sanford C. Bernstein & Co., talks with Bloomberg's Margaret Brennan and Matt Miller about the outlook for wireless network demand as new mobile devices are introduced.


PCCW 2009 net up 19% on lower costs

Hong Kong telco says major shareholders will not pursue another takeover attempt.


Sprint To Pay Down Debt, CFO Says; Shares Climb

Shares of Sprint Nextel Corp. rose Monday after Chief Financial Officer Bob Brust told investors the telecommunications company plans to pay down its debt and continue to strengthen its balance sheet.


Nasdaq rises on upgrades, market barely budges

NEW YORK Technology shares pushed the Nasdaq higher on Monday on an otherwise flat day for stocks, led by BlackBerry maker Research in Motion and Cisco Systems.



OSS News Review