Orange Poland Upgrades its Fraud Management Capability with Neural Technologies
16 February 2009: Orange Poland is celebrating the ‘go live’ of its new fraud management solution provided by risk management software vendor Neural Technologies (Nt).
Orange upgraded to Nt’s Minotaur™ Fraud Management Solution following a tender process designed to secure a more robust and scalable fraud solution to keep pace with the operator’s growing business.
Minotaur™ employs a hybrid of advanced rules, case-based reasoning and neural techniques for highly accurate fraud detection. One of the main keys to Minotaur’s™ success is that users have control over its configuration. They can easily make changes to rules and thresholds themselves and even add new data feeds; with other fraud management systems such changes can only be carried out by the vendor, entailing additional consultancy fees.
Pawel Surmak, Division Manager of Corporate Fraud & Revenue Assurance for Telekomunikacja Polska* said, “We selected Minotaur™ over the competition based upon its superior performance, throughput capability and stable environment. Moreover, its flexible configuration, which enables us to not only to keep pace with emerging fraud patterns, but also to accommodate changes to our business, such as the introduction of new products and services. The deployment was rapid and smooth, with all parties working closely and productively to make the project a success.”
Luke Taylor, Commercial Director at Neural Technologies, said, “We are pleased with the successful deployment of the project and the support provided by Pawel and his team. We look forward to working closely together to further improve Orange’s fraud protection and to enhancing the company’s revenue savings within other risk areas.”
In addition to fraud risk, Nt’s end-to-end risk management offering comprises credit management, churn prediction, collections optimization and revenue assurance.
*Telekomunikacja Polska is the holding company of PTK Centertel, which has been operating under the Orange brand since 2005.
About Neural Technologies
Neural Technologies (Nt) has established itself as a leading provider of risk management solutions to the telecommunication and financial sectors. Formed in 1990, the company has built upon a foundation in neural analysis and design to provide quality products that increase bottom-line returns for its customers.
Nt’s solutions enable organizations to profile potential and existing customers, to minimize financial risk to their business. They offer comprehensive risk management capability in the areas of fraud, bad debt, customer attrition and collections, from the initiation of service through to collection of payment.
Nt has a customer base of around 40 organizations worldwide, comprising AT&T, Sprint, Turkcell, Brasil Telecom, T-Mobile, MTN, Zain, Telkom SA, 02, VimpelCom, TDC, GE Money, DiGi Malaysia, Axtel and Digitel. Nt is based in the UK, with offices around the globe.
For more information, please visit their website: http://www.neuralt.com
About Orange Poland
PTK Centertel (Polska Telefonia Komórkowa – Polish Cellular Telephony) was established in December 1991 as the first cellular operator in Poland (NMT450i). In 1998 the company launched its digital network based on GSM 1800 technology. In 2005 PTK Centertel successfully introduced the Orange brand to Polish market.
Currently Orange is a dual-band GSM 900/1800 network with the fastest growing customer base in Poland, now serving over 9 million customers.
Since November 2005 100 shares of PTK Centertel is owned by Telekomunikacja Polska S.A.
For more information, please visit their website: http://www.orange.pl
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