Nuance Communications Selected by Avaya to Speech-Enable Avaya Unified Communications
Avaya Unified Messaging with the Inclusion of Avaya one-X® Speech to standardize using Nuance Mobile Speech Solutions
Nuance Communications, Inc. announced that Avaya Inc. systems and services, has selected speech solutions from Nuance to enhance the employee productivity and collaboration options of its unified communications offering.
As part of the agreement, Nuance speech recognition will ship as a standard component of Avaya Modular Messaging 4.0, with the inclusion of Avaya one-X® Speech. Avaya one-X Speech is a “hands-free” user interface enabling users to access, interact with and manage email and voice mail, tasks and calendaring, and calling and conferencing capabilities – all via speech commands from any telephone.
“Avaya Unified Communications gives workers the right tool for the right job, so the user interface has to be easy-to-use and provide seamless access,” said Mary Dunlop, vice president, Unified Communications Product Management. “Nuance’s speech recognition technologies are acutely attuned to the natural way of speaking, which allows mobile workers comfortably interact with communications and productivity tools even when they can’t get connected by any other means.”
“We’ve worked with Avaya for quite some time to develop a flexible, powerful speech solution to improve responsiveness and enable workers to be effective anywhere,” said Michael Thompson, general manager, mobile search, messaging and handsets, Nuance. “Simple and intuitive speech commands create a natural user interface so that employees will spend less time managing communications and more time communicating.”
About Avaya
Avaya, a leading global provider of business communications applications, delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.
For more information, please visit their website: http://www.avaya.com
About Nuance Communications, Inc.
Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share, and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
For more information, please visit their website: http://www.nuance.com
