Mobinil Combats Fraud with Subex ROC Fraud Management
Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS), announced that it has successfully completed the implementation of its ROC Fraud Management, the industry-leading Fraud Management solution at Mobinil, Egypt’s leading mobile service provider. Mobinil is part of Orascom Telecom Group, which operates in eleven emerging markets across the Middle-East, Africa and Asia regions and clocked in revenues of US $ 5.4 bn in 2009.
ROC Fraud Management replaces the fraud management system of another vendor. The earlier fraud management solution that Mobinil had installed was throwing up performance issues and hence they were looking to replace the solution. They chose Subex for its superior product functionality and globally acclaimed leadership in the space. As a result of the implementation of ROC Fraud Management, the Cairo-based mobile service operator can now detect and control any kind of fraud for their post-paid services. The solution’s customer pre-check functionality also helps them flag customers who could possibly be re-offending fraudsters.
“We are very happy with the implementation of the fraud management solution from Subex. We now have the required operational ammunition to address all kinds of internal and external fraud. We look forward to working with Subex in the future as well,” said a Mobilnil spokesperson.
Sudeesh Yezhuvath, Chief Operating Officer, Subex Ltd, said, “We are glad that ROC Fraud Management has been successfully implemented at Mobinil. Africa is a key market for us and we are pleased to have been able to help Mobinil, the leader in their market, with the required fraud management capabilities. We continue to remain committed to providing the best to our customers, to allow them to focus on their core business areas, while our solutions successfully manage all mission-critical functions for them.”
ROC Fraud Management, the fraud management component of Subex’s ROC (Revenue Operations Center), is built to help CSPs move towards fraud prevention by eliminating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement. The solution boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques.
Some of Subex ROC Fraud Management’s features are:
• Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches.
• Patent-pending e-fingerprinting feature, which captures the details of subscriber behaviour and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials.
• IAQ (Intelligent Alarm Qualifier), which uses AI to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.
