LHS, a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide, has launched iX Mediation Release 2, the latest version, of the powerful, fully convergent solution for the collection and administration of customer usage data.

iX Mediation Release 2 supports wireless, wireline, IP, and IMS (IP Multimedia subsystems) providers, offering them substantially more flexibility. iX Mediation Release 2 now features many new standard protocols allowing providers to be more flexible when introducing new services. In addition, during runtime, updates or new network elements can be integrated without the need for shutting down and restarting the system.

Ideal solution for communications providers Mediation systems convert information about the utilized services into a format that is supported by billing, CRM and other downstream IT systems. An effective mediation system enables providers to introduce and bill new products faster. This allows corporations to improve customer loyalty, increase the average revenue per user (ARPU), reduce costs and secure their turnover. “Legacy mediation systems frequently have problems in collecting all user service data in real time, which naturally had a negative effect on the revenue recognition of the providers as well as customer satisfaction. iX Mediation Release 2 provides a real-time link between the network and the charging system,” said Dr. Jens Troetscher, Chief Technology Officer of LHS.

iX Mediation Release 2 enables data transfer across all networks and service platforms for voice, data and content services. In addition, the software also offers mediation options for value-added contents and allows the speedy introduction of new services through the simultaneous configuration of all networks and applications.

Support of multimedia systems
In developing the new version, special attention has been given to the graphical user interface, which now facilitates the integration of new network components by users. In addition, the software offers online charging (OCF) and charging collection (CCF) functions, which are of central importance to IP multimedia subsystems (IMS).

“From now on, IMS will convert all services of a provider into a single protocol. This facilitates the integration of services such as voice over IP, push services, messaging and multimedia applications, such as multi-user gaming and videoconferences. Two of our customers are already implementing the new solution, which allows them to be more flexible and faster than their competitors,” added Dr. Troetscher.

iX Mediation Release 2 is a stand-alone solution that is pre-integrated into the BSCS iX billing and customer care system by LHS. It can easily be integrated into any kind of network infrastructure and provide data to any billing system.

About LHS
LHS is a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide.

LHS Business Support Systems offer full convergence on various levels, supporting the complete range of business models both across the mix of fixed and mobile services, as well as prepaid and postpaid services. LHS builds innovative systems that enable our customers to introduce new services fast, helping drive revenues up, while keeping operational costs to a minimum. LHS was awarded “Best Billing or Customer Care Solution” by the GSM Association in Cannes in 2005, won the IIR World Billing Awards for its “Overall Best Contribution to Billing” in London in 2005 and 2006 as well as the “Stratecast Global Investment of R&D Resources to Address Core Billing Needs Award” by Frost & Sullivan in 2007.

LHS is an independent software vendor (ISV) with headquarters in Germany, and offices in Brazil, Czech Republic, France, Malaysia, Turkey, and United Arab Emirates.

For more information, please visit www.lhsgroup.com