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Leading Analyst Firm Recognizes Amdocs for Charging, Billing and Partner Management Systems

9:21 am   -   November 23rd, 2009

Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been identified by Stratecast, a division of Frost and Sullivan, as holding the largest global market share in service-provider charging, billing and partner management systems. This was reported in Stratecast’s recently-published research series(1) on global billing.

“With its strength in addressing the end-to-end billing functions, and a strong solution for low-ARPU, high-growth markets, Stratecast believes Amdocs will continue to lead by revenue within the overall billing market,” said Karl Whitelock, senior consulting analyst, OSS BSS Global Competitive Strategies practice at Stratecast, a Division of Frost & Sullivan.

“Stratecast further believes Amdocs will remain the top supplier in the combined wholesale interconnect and partner management domain. With one solution approach that supports all types of partnerships, Amdocs can address the rapid growth in service provider and partner relationships as they look to satisfy a diverse set of customer needs,” continued Whitelock.

Highlights:
After examining 61 companies in the overall rating, charging and other core billing systems market, and 48 companies in the interconnect settlement and partner management market, Stratecast recognized Amdocs as the leader in these markets with:
• 25 percent market share in the combined rating, charging and other core billing systems market - more than double that of the vendor with the second-largest market share;
• 27 percent market share in partner management systems;
• 18 percent market share in the combined wholesale interconnect settlement and partner management domain. Stratecast projects this domain will grow to more than $650 million by 2013.

(1) “Global CSP Billing Part 4: Rating & Charging and Other Core Billing Sector Assessment. OSS/BSS Global Competitive Strategies (OSSCS) Volume 10, Number 09,” August 2009 by Stratecast

“Financial Settlement with Interconnect and Content Partners – Business Needs are Rapidly Changing” - Stratecast Perspectives and Insight for Executives SPIE 2009 #32 – August 28, 2009

“Global CSP Billing Part 5: Interconnect & Settlements and Partner Management Sector Assessment. OSS/BSS Global Competitive Strategies (OSSCS) Volume 10, Number 10,” September 2009 by Stratecast

About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience™ at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 17,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com.

Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008, and in our quarterly 6-K furnished on February 9, May 12 and August 10, 2009.

Related Articles:

  1. Amdocs Selected by Clearwire for Customer Experience Systems Deployment and Managed Services Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire’s retail and wholesale business. Clearwire has licensed products from [...]...
  2. Amdocs Continues to Demonstrate Leadership in Customer Experience Systems for the Cable Broadband Industry Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show. Amdocs is showcasing a prototype of its tru2way (interactive digital cable services delivered over the cable video network) technology as part of the prestigious CableNET Technology Showcase. Amdocs also [...]...
  3. MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that MetroPCS completed the conversion of all of its customers onto Amdocs CES 7.5. Under the six-year managed services agreement announced on October 6, [...]...
  4. Norway’s GET Deploys Amdocs Cable Solution Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the Amdocs provisioning and fulfillment solution for cable, and enabled its first digital TV virtual network operator (VNO) to go live. The announcement was made at The Cable Show today. [...]...
  5. Rogers Upgrades its Amdocs Customer Management System Amdocs (NYSE: DOX), the leading provider of customer experience systems, has told OSS News Review that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year transformation project to support Rogers’ quadruple-play offering with integrated [...]...
  6. J:COM Chooses Amdocs for Customer Management Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that Jupiter Communications (J:COM), Japan’s largest multi-play service provider, has selected Amdocs for customer management and will upgrade its Amdocs billing system to address its future growth and manage billing for multi-play products and services. In addition, Amdocs will continue the partnership with [...]...
  7. Finland’s Elisa Chooses Amdocs for Managed Services and Billing Transformation Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of [...]...
  8. Amdocs Receives Highest Possible Overall Rating in BSS Market Report Amdocs (NYSE: DOX), the leading provider of customer experience systems, has received the highest possible overall rating of “Very Strong” in Gartner’s business support systems (BSS) vendor evaluation. This was reported in the Gartner(1) Dataquest report published in December 2009 titled, “Dataquest Insight: Business Support System Market Overview and Strategic Scorecard for Vendors, 2009.” In May [...]...
  9. Amdocs Expands and Extends Managed Services Agreement with AT&T Services through 2017 Amdocs (NYSE: DOX) has signed an agreement with AT&T Services Inc. to provide additional applications management services in support of AT&T’s Wireline customer care, billing, ordering and wholesale platforms beginning early spring of 2010. Amdocs extended agreements signed in 2007 under which it manages AT&T’s legacy consumer and wholesale platforms through 2017. About [...]...
  10. Amdocs Acquires jNetX Amdocs (NYSE: DOX), the leading provider of customer experience systems, has acquired jNetX, a privately-held service delivery platform (SDP) provider, for $50 million net of debt and cash, subject to post closing adjustments. This acquisition accelerates Amdocs’ position in the SDP market by combining jNetX’s industry leading offering with Amdocs’ existing customer experience solutions and [...]...




 


















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