Intec with Uruguayan Operator Antel Ink First Fully Convergent Rating and Billing Contract in Latin America
Antel, the government-owned Uruguayan operator, signed a significant multi-million dollar convergent billing contract with Intec. Being deliverable in 2008 and 2009, this is the largest contract Intec has secured to date. Antel with Intec’s Convergent Billing solution becomes the first convergent operator in the Latin American region to offer network and service convergence, through prepaid and postpaid wireline, wireless and broadband services with fully convergent, real-time charging, billing and customer care capabilities, as well as subscriber self-care and electronic recharge.
Andrew Taylor, Intec CEO, said, “By providing complete convergence across all payment and subscription types, Antel can now shift from a service centric business model to a more customer centric approach where they can create targeted campaigns to meet the individual customer’s needs, thus improving the overall customer experience and giving Antel an edge over its competitors.”
“Intec’s commitment to research and development enables it to provide world-class products to support market-leading operators in both mature and emerging markets. Antel selected a solution to become fully convergent, giving us the flexibility we need to become more customer oriented, able to offer our customers a complete portfolio of services through one unified billing system, thereby supporting our mission to be the leading telecommunications service provider in the country,” said Edgardo Carvalho, president of Antel. “We underwent a competitive tender process and selected Intec based on their proposal and their proven experience in the market.”
Antel is the largest operator in Uruguay, which has a population of 3.5 million, and is the only provider to offer fixed, wireless and broadband services in the country. Between its wireline, mobile and broadband services Antel has more than 2.5 million subscribers, with 80 percent of its mobile subscribers being prepaid.
“Antel’s current prepaid billing system was no longer able to meet the volume demands of its growing wireless customer base. Additionally, maintaining three separate billing systems for prepaid and postpaid wireless, wireline and broadband customers was costly and prohibited cross-selling and bundling opportunities due to disjointed views of Antel’s customer base,” said Ian Watterson, Intec’s CALA Regional Director. “Intec’s Convergent Billing solution will address these issues by providing scalable functionality to support all prepaid and postpaid customer care, charging and billing services in one platform, using a common subscriber database, thus decreasing operational expenses.”
For more information, please visit their website: http://www.intecbilling.com
About Antel
In 1974 the existing telecommunications services in Uruguay were grouped under a national government entity called ANTEL (Administración Nacional de Telecomunicaciones), whose fundamental purpose is to offer telecommunication services to the nation. Since its inception, it has been a leader in innovation, offering next-generation solutions.
Its broad portfolio of both telecommunication and data based services facilitate the high customer satisfaction and continued growth the company experiences today.
For more information, please visit their website: http://www.antel.com.uy.
About Intec
Founded in 1997, Intec is listed on the London Stock Exchange (ITL.L) and has over 1,700 staff and 31 offices in 25 countries. It is a global provider of business and operations support systems (BSS/OSS) supplies solutions to over 60 of the world’s top 100 telecoms carriers and is one of the world’s fastest growing major BSS/OSS (business and operations support systems) vendors. Intec’s 400 customers include AT&T, Cable & Wireless, The Carphone Warehouse (UK), CANTV, Claro, Digicel, France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telecom Argentina, Telefonica, UTS, Verizon, Virgin Mobile, Vivo and Vodafone. Intec works closely with its customers, many of whom have been with Intec since its inception, to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably.
Websites: http://www.intecbilling.com
http://www.antel.com.uy
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