Intec Management Strengthened by Latest Appointment
Former Steria COO to lead Global Professional Services team
Today, Intec announced the appointment of Reece Donovan as President of Global Services. The former COO of Steria’s Enterprise Applications Solutions business will officially join the Intec team on 01 January 2009.
In his new role, Donovan will draw on his understanding of IT service delivery, strategic partnering, general management and business development over multiple customer segments, to lead Intec’s 1,000 strong Professional Service experts in their engagements with customers located around the world. Intec Professional Service experts have extensive expertise and experience including solution architecture, implementation and business consultancy, many of whom have previously worked in operator environments and can bring a solid practical knowledge of the environment in which Intec products are deployed.
Commenting on his appointment Donovan said, “I am very pleased to be joining Intec at such an exciting time in the company’s development, as telco operators increasingly look to OSS/BSS technology to give them the commercial edge they need. The Professional Services organization is a vital tool in helping customers realize competitive advantage, and I am greatly looking forward to working with the team to provide world-class consultancy and services.”
“I am delighted to welcome Reece to Intec,” added Andrew Taylor, CEO of Intec. “His experience and track record of delivery in highly complex environments, over multiple estates, will give Intec added momentum as we grow our business and lead the drive to offer our customers the very best industry advice and guidance in OSS/BSS implementations.”
Donovan has over eleven years experience in the professional services environment, where he has played leading roles in the delivery of numerous, complex ERP software programs, implementing and managing shared services, and building competitive IT capabilities and propositions. With a BSc in Electronic Engineering and MSc in Medicine (Biomedical Engineering) from the University of Cape Town, Reece’s previous experience also includes working in the pharmaceutical industry, where he was responsible for the design and development of ambulatory ECG analysis software.
About Intec
Intec supplies solutions to over 70 of the world’s top 100 telecom carriers and is one of the world’s fastest growing major BSS/OSS (business and operations support systems) vendors. Intec’s 400 customers include AT&T, Cable & Wireless, The Carphone Warehouse (UK), CANTV, Claro, Digicel, France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telecom Argentina, Telefonica, UTS, Verizon, Virgin Mobile, Vivo and Vodafone. Intec works closely with its customers, many of whom have been with Intec since its inception, to provide the highest standards of performance, flexibility and robustness to help carriers service their customers effectively and profitably. Intec’s comprehensive and expanding range of products, solutions and services includes:
*** Retail billing and customer management;
*** Multi-service mediation and activation;
*** Inter-carrier billing settlements including US CABS and ITU-based settlement;
*** End-to-end content partner management;
*** Optimized wholesale routing and trading;
*** Real-time pre/post-paid mediation and charging; and
*** Pre-integrated solutions for wholesale, wireless and core IMS charging functions.
Founded in 1997, Intec is listed on the London Stock Exchange (ITL.L) and has over 1,600 staff and 28 offices in 22 countries.
For more information, please visit their website: http://www.intecbilling.com
Related Articles:
- Intec Wins ICT Company of the Year Award Intec Telecom Systems, one of the world’s leading providers of Business Support Systems (BSS) solutions, is the recipient of the ITAG ICT Company of the Year, for Intec’s IT Centre of Excellence based in Galway. ITAG (Information Technology Association Galway), the premier IT association of Ireland, cited Intec’s track record of excellence across all aspects of [...]...
- Benin Telecoms SA Chooses Intec for Interconnect Billing and Mediation Intec, a global provider of business and operations support systems (BSS/OSS) has been selected by Benin Telecoms, Benin’s incumbent telecommunications operator, to deploy Intec’s market-leading InterconnecT billing and Total Service Mediation settlement solutions. The implementation will ensure best-in-class operations to deliver a superior customer experience, while preventing revenue leakage and securing increased revenue streams. A robust, [...]...
- Polkomtel Extends Intec Billing Solution Contract Intec, a global provider of business support systems (BSS) solutions, has won a significant contract extension with Polkomtel, the operator behind Poland’s largest GSM network, PLUS, for Phase 2 of its NBS (New Billing System) project. In a multi-million Euro deal the contract involves the extension of Intec’s Convergent Billing solution (Singl.eView), to service Polkomtel’s [...]...
- Intec Receives Award in China for Convergent Mediation Solution Intec, a global provider of business and operations support systems (BSS/OSS), has been recently awarded the prestigious ‘Best Convergent Mediation Product’ honour for its Inter-mediatE product, from Billing China (www.billingchina.com), China’s leading BSS/OSS media outlet. This is the third consecutive year Intec has won the award. The judging panel of senior level officials from local operators, [...]...
- VOSS Releases Latest Edition of Its Unified Communications Service Delivery Platform VOSS, recently named by Gartner as a Cool Vendor in Unified Communications (UC) for 2009, has released VOSS 6.1, an upgrade to the highly successful VOSS unified communications service delivery platform (UC SDP). VOSS is designed specifically to address the challenges involved in deploying and managing UC and IP telephony (IPT) solutions for service providers and [...]...
- MYCOM Integrates Performance Management Software with HP TeMIP Fault Management Solution MYCOM, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, recently completed an integration of its Performance Management software, NIMS-PrOptima with HP TeMIP, a highly automated fault management solution. The integration enables real time management of network performance issues detected by NIMS-PrOptima [...]...
- Mycom Performance Management Software contributes to O2’s No.1 J.D. Power Ranking in Customer Satisfaction Survey for Mobile Broadband Mycom, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT professional services to the telecoms industry, recently congratulated leading UK operator, O2, on their No.1 ranking in the recent J.D. Power Customer Satisfaction Survey of UK Mobile and Fixed Broadband. J.D. Power and Associates latest customer satisfaction survey of UK Mobile [...]...
- Mycom Wins Contract for Delivery of NIMS-PrOptima Performance Management Solution Mycom, a leading global provider of best-in-class OSS Service Assurance software solutions and innovative ICT engineering services to the telecoms industry, has signed a contract with Thailand’s CAT Telecom Public Company Limited (CAT) for the delivery of its Performance Management software solution, NIMS-PrOptima. The Mycom software solution, which is being delivered across the Huawei CDMA [...]...
- Defence leaders meet at TM Forum’s Management World 2009 to launch first Technology Catalyst project TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has confirmed details of a new defence-related Technology Catalyst project. Key players from the global defence industry – including Booz Allen Hamilton, QinetiQ Ltd, NATO C3 Agency, DAX Technologies, Thales Communications, John Hopkins University Applied Physics Lab and [...]...
- Leading Analyst Firm Recognizes Amdocs for Charging, Billing and Partner Management Systems Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been identified by Stratecast, a division of Frost and Sullivan, as holding the largest global market share in service-provider charging, billing and partner management systems. This was reported in Stratecast’s recently-published research series(1) on global billing. “With its strength in addressing the end-to-end billing functions, [...]...
