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InformationWeek Ranks Convergys in Top 100 for Innovative Use of Technology

9:14 pm   -   September 28th, 2006

Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services announced today its selection to the top 100 on the InformationWeek 500 list of innovators worldwide. InformationWeek recognized Convergys for its innovative development of its state-of-art Natural Language Understanding applications, which offer open-ended or conversational user interfaces for speech based customer care applications.

Also contributing to Convergys’ recognition is its award winning patented user interface for web-based self-care, as well as its patented Method and Systems for Database Conversions. Convergys’ Method and Systems for Database Conversions saves time and money by eliminating unnecessary custom development for conversion projects.

For the past 18 years, InformationWeek has identified and honored the nation’s most innovative users of information technology with its annual listing. The InformationWeek 500 list is unique among corporate rankings because it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

“The InformationWeek 500 honors today’s leading companies who set the benchmark for business technology strategies and projects,” said InformationWeek publishing director, Fritz Nelson. “The companies on our list are some of the most innovative users of technology.”

“By combining our specialized knowledge and operational experience, we are able to bring unique IT based solutions that improve our clients’ customer care experience and satisfaction,” said Jeff Gordon, Convergys Senior Vice President, Advanced Development & New Markets.

Convergys has invested over $248 million in research and development in the last 3 years, and now holds an industry leading 76 patents or patents-pending for advanced technology in all phases of customer care, human resources, and billing.

Additional details on the InformationWeek 500 can be found at www.informationweek.com/iw500/.

About InformationWeek
InformationWeek sets the agenda for business technology executives, covering the full range of information access points IT decision-makers use today. A trusted, authoritative source and information filter, InformationWeek helps community members understand and focus on what’s important up-to-the-minute – in print, online, through independent research and at live, peer-to-peer events. Through its cross-media platform, InformationWeek delivers content to complement the print publication to its community of business technology leaders when and how they want it, 24/7. The InformationWeek community includes an audience of 2.5 million CIOs, IT executives and business managers who cut across industries, job titles, company sizes and global borders.

InformationWeek is consistently recognized for its commitment to excellence and thought leadership by the IT community, receiving many of the industry’s top media accolades, including several awards from the American Society of Business Publication Editors (ASBPE), top spots in BtoB Magazine’s Media Power 50 and Circulation Excellence Awards from Circulation Management Magazine.

About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 65,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

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