Finland’s Elisa Chooses Amdocs for Managed Services and Billing Transformation
Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of the Amdocs billing, ordering and customer relationship management (CRM) software that was originally deployed in 2007 to support Elisa’s wireless operations.
In addition, Amdocs will consolidate Elisa’s eight legacy wireless, wireline, Internet and cable billing systems to establish a single, convergent billing system. Amdocs will also deliver the Amdocs Enterprise Product Catalog to serve as a master repository for all product information currently managed in five different billing, ordering and self-service catalogs to enable Elisa to better define, blend, bundle and price its entire offering portfolio.
Elisa Corporation is a leading Nordic communications services provider and a publicly listed Eurotop-500 company, with operations in the Nordic countries, the Baltics and Russia. We serve some 2 million consumers regionally and around 15,000 enterprises internationally, offering a wide range of subscriptions with services. We provide experiences for people and enhance productivity for organisations online. Elisa focuses on developing consumer and corporate ICT and online services. Our revenues for 2008 were EUR 1.49 billion and we employ approximately 2,900 people. Elisa’s global alliance partners are Vodafone and Telenor. For more information, visit www.elisa.com.
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.
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