ECtel Unveils New Products to Assist Telecom Operators Reduce Financial Risk and Improve Customer Satisfaction
ECtel Ltd. (NASDAQ: ECTX), a leading global provider of Integrated Revenue Management(TM) (IRM(TM)) solutions, has launched four new products as part of the Integrated Revenue Management platform. The products were launched during the Company’s annual Global Community Meeting held last week in Budapest , with community members - customers and partners from 28 countries in attendance.
The launched products expand ECtel’s IRM(TM) platform by offering additional capabilities to better manage the communication service providers’ revenues and expenses. These included real-time credit and risk monitoring (RiskView(TM)), quality of services business impact analysis (ImpactView(TM)), roaming assurance (RoamView(TM)) and business intelligence tools (BusinessView(TM)) for enhancing profitability and scoring.
These new products, together with ECtel flagship fraud management (FraudView®) and revenue assurance (RAP) products, assist telecom operators to reduce their financial risk while driving increased customers satisfaction and revenues. This products’ launch correlates with ECtel’s vision allowing its community members to maximize financial performance, profit and customer satisfaction, by addressing all assurance aspects.
RiskView(TM) allows telecom operators to aggressively pursue sales while safeguarding themselves against undue financial risk by enabling credit risk scoring and segmentation, as well as credit prediction and monitoring.
RoamView(TM) is an innovative NRTRDE (Near Real Time Roaming Data Exchange) gateway for GSM operators . The gateway enables GSM operators to create NRTRDE files according to GSMA specifications, without the need for integration, thereby minimizing the risk associated with roaming calls
ImpactView(TM) assists telecom service companies’ managers to understand the financial and business implications of changing service quality levels while prioritizing their activities according to business and financial considerations.
BusinessView(TM) is a sophisticated application designed to give telecom operators the tools to optimize the organizational structure, focusing on higher value customers.
ECtel is renown for its flagship products, FraudView® and RAP. FraudView® features an array of unique, state-of-the-art fraud detection and prevention capabilities enabling thousands of fraud controls. RAP is ECtel’s automated revenue assurance platform that facilitates cost-effective assurance of revenues and processes.
“We are proud to present the new solutions to better support our users’ needs for business assurance and revenue management. Comprising a line of flexible tools, IRM(TM) addresses all revenue threats by providing operators with a 360° view of their revenues, costs and profitability”, said Itzik Weinstein , ECtel’s President and CEO. “Furthermore, the customers who participated in our Global Community Meeting, were very enthusiastic about ECtel’s single-platform, multiple-applications approach, enabling operators to leverage the information in order to implement a variety of the Company’s products, which can then be expanded to cover the broader IRM(TM) solution.”
About ECtel
ECtel (NASDAQ: ECTX) is a leading global provider of Integrated Revenue Management(TM) (IRM(TM)) solutions for communications service providers. A pioneering market leader for nearly 20 years, ECtel offers carrier-grade solutions that enable wireline, wireless, converged and next-generation operators to fully manage their revenue and cost processes. ECtel serves prominent Tier One operators, and has more than 100 implementations in over 50 countries. For more information, visit www.ectel.com
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