Digital Fairway Corporation (www.digitalfairway.com), a leader in communications management software and automated end-to-end service delivery solutions, has launched the Provergent Communication Services Management Suite, a complete set of applications that helps enterprises better manage their communications infrastructure.

The Provergent Communication Services Management Suite is a comprehensive solution for managing the complexity of planning, procuring, provisioning, auditing and delivering communications services within an enterprise or across multiple enterprises, enabling them to achieve new levels of visibility and control over their communications infrastructure and services.

The Provergent Communication Services Management Suite helps CIOs reduce the cost of overbilled, unused or underutilized assets, squeeze inefficiencies out of their end-to-end supply chain and consolidate their networks on the most cost effective technologies and negotiate volume discounts with suppliers.

“The majority of enterprises face significant challenges gaining control and visibility into their network assets and service order processes,” says Joe Basili, senior analyst at Aberdeen Group. “94 per cent of our respondents expect their bandwidth needs to grow in the next 12 months. Yet our research shows only 32 per cent of enterprises have software to automate service order activity and inventory management.”

“Whether they’re re-architecting their networks to expand capacity, converging voice and data traffic or migrating from legacy to more service-focused technologies, CIOs need to gain a better understanding of their order and inventory processes,” adds Digital Fairway CEO Joe Warnement. “By managing all four critical elements of service order and inventory management; circuits, equipment, wireless and telephony, Provergent helps them overcome these challenges.”

The Provergent Communication Services Management Suite comprises four key applications:

* Circuit Manager helps organizations to manage wired voice and data communications services, making it easier for organizations to integrate, automate and audit their voice and data service delivery processes.

* Mobile Manager helps organizations manage wireless voice and data communications products and services, allowing them to easily provision and manage large-scale deployments of mobile communications resources, including services, rate plans, mobile devices and accessories offered by wireless service providers.

* Equipment Manager helps organizations manage their communications services equipment, making it easy to establish approved product catalogues, monitor inventories of equipment and manage equipment assignments from a location or cost center level, right down to an individual port, slot or card.

* Telephony Manager manages the telephone numbering plan and line features throughout an organization and allows organizations to centrally assign, order and provision features and telephone numbers for employees and cost centers.

The Provergent Communication Services Management Suite is available for purchase from Digital Fairway’s direct sales team, systems integrators and managed service providers.

About Digital Fairway
Digital Fairway Corporation is a leading communications management software company that helps enterprises and communications service providers simplify the management of their communications infrastructures. Provergent is a web-based software solution, developed to help enterprises better view, understand and manage their voice, video and data communications infrastructures. It provides a set of easy-to-use management tools that help substantially reduce the runaway telecommunications costs associated with both traditional and converged voice and data communications services.

ProvergentOSS is Digital Fairway’s web-based order-to-activation service fulfillment solution for communications service providers. It facilitates end-to-end process automation for fast, efficient and accurate provisioning of all telecom services.

Digital Fairway’s customers and partners include a growing list of some of the world’s largest enterprises and most successful service providers. Founded in 1999, Digital Fairway is a privately-held corporation, with Canadian headquarters in Toronto, Ontario and U.S. headquarters in San Francisco, California. For additional information, please visit www.digitalfairway.com.