Cramer announced the launch of the Cramer6 OSS Suite, unveiling a radical new vision of OSS for the telecom industry. The culmination of more than ten years of focused effort, the Cramer6 OSS Suite delivers the industry’s first complete, end-to-end fulfillment suite for any service on any network. The company has added seven new integrated products to its portfolio.

Cramer6 OSS Suite marks a major change in the way OSS solutions are delivered. Designed to address the requirements of carriers moving to next-generation network (NGN) and service environments, the new suite delivers complete process automation based on a single inventory core. Cramer6 OSS Suite will allow carriers to accelerate rapid service introduction, to fulfill large volumes of customer orders more quickly and accurately, and to dramatically reduce the total cost of ownership for the OSS.

“New services like triple- and quadruple-play demand a new approach to OSS,” said Frederic Rose, President of Alcatel’s integration and services activities. “Cramer’s new OSS suite tackles head-on the issue of delivering multiple, content-based services over any technology.”

Automated Fulfillment from the Order to the Network
Cramer6 OSS Suite is the first OSS solution to provide an effective two-way interface between the Business Support Systems (BSS) and the OSS. By encapsulating network complexity for presentation to the sales and marketing organization, Cramer6 OSS Suite allows product managers to accelerate the creation of new services. Further, by automating feasibility checking and technology selection, it accelerates service fulfillment.

Cramer6 OSS Suite also embodies a unique inventory-centric approach to service fulfillment and activation. Driven by the need for more sophisticated activation for NGN environments, particularly Triple Play, Cramer6 OSS Suite applies the existing rich functionality of Cramer inventory and process automation to the challenging task of high-volume, flow-through activation. Inventory-centric activation enables complex service changes without service disruption, increases fulfillment accuracy and reduces the order-to-bill cycle.

A Complete Model
Cramer6 OSS Suite is a truly multi-service OSS, which supports both legacy and next-generation services on any technology, all on a single platform. New content-based services mean more complexity, and the management and delivery of multiple media-based services poses a significant challenge to service providers. New services from video to gambling to ring tones require new IT infrastructures and the OSS must support these new components.

Cramer6 OSS Suite is intrinsically ready to support new media-based services and associated content. By providing an abstract view of services and resources at all levels, including network, IT and content components, and by providing a capacity view of these resources, Cramer6 OSS Suite enables automation of critical business processes across the converged network.

As network consumption continues to increase with the advent of new, bandwidth-hungry services like video-on-demand and IPTV, service providers face the challenge of maintaining high quality service levels while managing network capital expenditure. Cramer6 OSS Suite uniquely manages the class of service assigned to services, allowing carriers to manage the policies that control the delivery of IP-based services.

Low Cost NGN Transformation
Cramer6 OSS Suite has been designed to address the critical carrier challenge of controlled, low cost migration to NGN. Because it is a multi-service OSS, legacy and next-generation services can co-exist on the same platform. This allows carriers to converge all services to a single OSS over time while rapidly adding new services to the portfolio and maintaining accuracy across systems during migration. In addition, Cramer6 OSS Suite reduces integration costs and with its “thin activation” capability enables rapid NGN build outs with lower complexity by eliminating costly duplication of data and functionality.

“Next generation and content-based services place a fundamentally new set of requirements on OSSs,” said Dr. Lorien Pratt, Program Manager, OSS Competitive Strategies, Stratecast partners. “In response to these changes, service providers are changing their strategic plans in all OSS areas in a number of systematic ways. Cramer6 OSS Suite embodies four such patterns: agility to support rapid service fulfillment; reduction of integration costs through a larger set of pre-integrated functionality; support for maintaining data integrity; and converged OSS platforms to support convergent services and to reduce operational expenditures.”

“Cramer6 OSS Suite is a direct response to operators’ NGN OSS requirements,” said Guy Dubois, President and CEO, Cramer. “The OSS of the future must support the cornerstones of next-generation service delivery. It must support multiple content-based services, and existing and evolving technologies. It must increase process velocity and reduce operational costs. It must be accurate and reliable at all times. It must scale to meet the demands of next-generation volumes. That’s what we have delivered – today.”

About Cramer
Cramer is the leading provider of operational support system (OSS) software that is changing the economics of telecom. Cramer offers the industry’s only complete, end-to-end service fulfillment solution, enabling providers to introduce and deliver new products and services quickly and cost effectively. Leading service providers continue to deploy Cramer’s solutions and include Bell Canada, KPN, TDC, Telefonica, TeliaSonera and Vodafone. Cramer has partnerships with industry leaders including Accenture, Alcatel, Ericsson, HP, IBM, Oracle and SAP. Customers can also take advantage of Cramer’s world class consulting, support and education capabilities delivered by Cramer Global Services.

Cramer is headquartered in the United Kingdom with offices throughout Europe, North America and Asia Pacific. For more information, please go to www.cramer.com .