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Comverse and IBM Unveil Centre of Excellence in France

8:28 am   -   December 1st, 2009

Comverse and IBM (NYSE: IBM) have recently launched a joint Centre of Excellence (CoE) in France to help global telecom operators speed time to market for new services, boost subscriber acquisition, and reduce both churn and overall network operating costs.

Established within the IBM telecom solutions lab in France, the CoE uses software components from IBM and Comverse to create a BSS/OSS (Business Support System/Operational Support System) and service-delivery environment that provides a dynamic setting.

This joint approach allows telecom clients to test proofs of concept with new capabilities in simulated environments, enhance innovation and reduce implementation time and risk. The Service Provider Delivery Environment (SPDE) framework, which is based on a service oriented architecture (SOA) approach, combines with IBM server and storage hardware, such as Power Systems and BladeCenter, to provide the dynamic infrastructure for the CoE.

The emergence of new business models – and the potential for even more new models with the view to next-generation networks – requires a converged approach to BSS that is demonstrated at the centre. Comverse® ONE™ Billing and Active Customer Management is a single BSS system that allows operators to manage all subscribers consistently, regardless of payment or service type, resulting in increased loyalty and new service adoption.

The telecom industry has benefited from IBM’s globally-integrated network of capabilities, partnerships and assets that have supported telecom deployments in major and emerging markets since 2000.

Related Articles:

  1. Comverse Unveils Comverse One Billing and Active Customer Management Offering At last week’s Futurecom 2009 in Brazil, Comverse unveiled its recently upgraded Comverse® ONE™ Billing & Active Customer Management offering, which strengthens the ties between telecom carriers and their subscribers. The new offering directly addresses recent findings from industry research firm Forrester Consulting. The research, commissioned by Comverse, uncovered that operators’ current customer management/customer relationship [...]...
  2. Sotelco Selects Comverse ONE Billing Platform to Enter Cambodian Market Comverse has announced that Sotelco, a new Cambodian mobile operator, has launched the Comverse® ONE™ Billing and Active Customer Management™ solution to support prepaid and postpaid subscribers and roll out bundled multi-play service offerings. Sotelco, whose majority owner is VimpelCom Group (NYSE: VIP), also will implement Comverse’s voice and messaging services from the Comverse HUB, including [...]...
  3. Frost and Sullivan Choose Comverse as Telecom BSS Vendor of the Year Comverse has received the 2009 Telecom BSS Vendor of the Year award for Asia Pacific from Frost & Sullivan. This is the fifth consecutive year that Comverse has been awarded this honour, which recognises the most outstanding telecom solutions vendor in the BSS (Business Support Systems) segment in Asia Pacific. The honour was presented at [...]...
  4. Australian Telecom Operator AAPT Comverse Billing Solution AAPT, the third largest telecommunications company in Australia, has completed a major upgrade of its Comverse Billing solution to consolidate billing operations on a unified platform. Since completing the upgrade, AAPT has benefitted from significant reductions in the time required to execute critical bill processing, primarily by introducing parallel processing capabilities available in the Comverse Billing [...]...
  5. United Telecommunications Services Deploys Comverse ONE Billing and Active Customer Management Solution Comverse has recently told OSS News Review that United Telecommunications Services (UTS), an incumbent telecommunications provider in the Caribbean, is in the final stages of deploying the Comverse ONE Billing and Active Customer Management solution across its entire subscriber base. UTS is deploying Comverse’s flagship offering for Business Support Systems (BSS) in seven territories (Curacao, [...]...
  6. Comverse BSS Solution Optimises Customer Management for Telcos and Subscribers Comverse’s Business Support System (BSS) solution is helping communication service providers (CSPs) manage all customers consistently and interactively across all telecommunications channels. This is important for retaining existing customers, attracting new customers and lowering costs, according to a recently published study by Telesperience. Telesperience, a UK-based telecom analyst firm, surveyed different types of CSPs across the [...]...
  7. Clarity Demonstrates Innovation with its Integrated Service Operations Centre Clarity, the market leader in Unified Operational Support Systems (OSS), announced that it will be demonstrating its Integrated Service Operations Centre (iSOC) at Management World 2009, Nice, to complement the launch of the white paper by Stratecast, “Service Operations Centre – An Essential Necessity - An Executive Brief Featuring Clarity”. The iSOC is now critically important [...]...
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  9. Convergys Receives Awards of Excellence from Customer Interaction Solutions Magazine Convergys Corporation (NYSE: CVG), a global leader in relationship management, has told OSS News Review that Technology Marketing Corporation (TMC) has honored Convergys with two Awards of Excellence from Customer Interaction Solutions Magazine, the leading publication in CRM, call centers, and teleservices since 1982. TMC honored the Convergys Interaction Portal with the 2009 Speech Technology [...]...
  10. Finalists Announced for TM Forum Excellence Awards 2009 TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has announced 12 finalists for its 2009 Excellence Awards program. The awards recognize leadership and innovation across the communications industry, and attract entries from leading service providers and suppliers around the world. Winners of this year’s awards will [...]...




 


















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