COLT Chooses telent to Provide Communications Infrastructure Support
telent plc (LSE: TLNT), a leading provider of technology services, has recently been awarded a three year contract by COLT to provide field engineers to support its customers’ communication infrastructures.
The contract with COLT, a leading supplier of data, voice and managed services to businesses and governments, will see telent employ engineers from COLT’s existing staff alongside its own field engineers. The combined workforce will plan, install, support and maintain customer communication systems across a multitude of networking platforms including IP, Ethernet and SDH.
The support from telent will enable COLT to provide enhanced speed of installation, the application of industry best practice and out-of-hours service delivery. With one of the UK’s largest field forces available to the COLT field engineering team, the company can now offer total reach across the UK on a 24/7 basis. telent’s Network Support Centre will play an integral role by handling calls and despatching engineers to any fault, anywhere in the country.
“COLT has a reputation for providing its customers with a secure and reliable network and required a service provider that could offer the same quality of service; telent’s quality processes and ability to scale its services convinced us that they were the partner of choice,†explains Adrian Thirkill, Director of Operations at COLT. “The skills base formed by combining COLT’s employees with telent’s field force has created a unique platform for delivering a high level of service with the added advantage of extra scalability, which will support COLT’s ongoing business plans.â€
Mark Plato, CEO at telent, comments, “This contract win is a significant achievement for telent and is testament to our ability to provide complete network lifecycle support. telent has established itself as an expert in providing telecommunications support right from the initial planning stages through to maintenance and support. We are looking forward to working closely with COLT and playing an essential part in COLT’s future growth.â€
About telent plc:
telent plc supplies a broad range of communications support services to telecommunications operators, as well as to large enterprises and government agencies in the UK and Germany, leveraging its accumulated knowledge of customers’ networks, its expert field force, its scale and reputation for quality.
The company is listed on the London Stock Exchange under the symbol TLNT. Additional information about telent plc can be found at www.telent.com
About COLT S.A.
COLT is a leading European provider of business communications. COLT specialises in providing data, voice and managed services to midsize and major businesses and wholesale customers. It has more than 50,000 customers across all industry sectors. COLT owns and operates a 13-country, 20,000km network that includes metropolitan area networks in 32 major European cities with direct fibre connections into 10,000 buildings and 15 COLT data centres.
COLT Telecom Group S.A. is listed on the London Stock Exchange (COLT).
Information about COLT and its services can be found at www.colt.net
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