Clarity Scores a Strong Gartner Product Rating
Clarity, the leading provider of Unified NGOSS Telecommunications Operational Management solutions, has been included in Gartner’s scorecard for global OSS vendors with a “Strong” rating for its product.
The report ‘Dataquest Insight: Operations Support System Market Overview and Strategic Scorecard for Vendors, 2009’ published by Gartner on 13th January 2010, benchmarks the capabilities of 12 leading vendors in the operations support system (OSS) market according to a set of defined parameters. These include: scope of product suite, solution scalability, professional services capabilities, transformation expertise, partnerships and customer track record.
“We are delighted that Gartner has recognised us in their OSS Strategic Scorecard report, which we believe is for the strength of our products and our approach”, commented Tony Kalcina, Chief Product Officer at Clarity. “We are confident that by delivering a great customer experience and empowering operators to achieve operational excellence, we will continue to add value to the industry and widen our customer base. 2010 will see us achieve even more independent recognition by leading analyst firms like Gartner”.
Clarity automates an operator’s core processes with a unified, yet openly modular system based on the TM Forum’s NGOSS industry standard, providing support for multi-service operations and multi-network technologies, including NGN IP and legacy. Clarity’s functionality includes customer self-serve, unified catalogue, billing, order management, provisioning, inventory management, fault management, trouble ticketing, performance management, service-level agreement (SLA) management, workforce management and engineering installation automation tools, including project logistics and estates management.
Clarity’s clients include Bakrie Telecom, Bharat Sanchar Nigam Ltd (BSNL) India, Globe Telecom, Hutchison Telecom, O2, the Philippine Long Distance Telephone Co. (PLDT), Reliance Communications, Sri Lanka Telecom, Telekom Malaysia, TelstraClear New Zealand,VIVACOM and Vodafone.
