BTC Bahamas to Implement Cerillion Convergent Solution for NGN Services

5:23 pm - May 23rd, 2008

Cerillion Technologies today announced a multi-million dollar contract with The Bahamas Telecommunications Company Limited (BTC) to implement a fully convergent CRM and billing solution in the Bahamas. The new solution will replace two separate legacy systems and be used to consolidate all fixed and mobile services onto a single platform, including support for convergent prepaid and post paid rating. It is also a key component in BTC’s wider business strategy, preparing for deregulation and helping to secure revenues from the new Next Generation Network (NGN) currently under deployment.

Following a thorough competitive tender process, BTC has chosen Cerillion’s pre-integrated CRM and billing solution, incorporating its CRM Plus, Web Self-Care, Revenue Manager, Output Streamer and Information Manager products. The Cerillion system will help BTC to launch new services quickly and provide innovative product bundles to their customers. Pre-integration of CRM processes and back-office billing functions will enable the highest levels of revenue assurance, whilst delivering a first-class customer experience.

“Cerillion’s unique bundled component product suite provides us with all the key functional components we require to support the business processes of a next generation telecoms operator, already pre-integrated from a single vendor.” commented Nickola Dawkins, CIO, BTC. “This represents not only gains in terms of operational efficiency, but also a faster time to implement helping us to achieve a more rapid return on investment.”

“Cerillion has an excellent track record of delivering convergent billing solutions and supporting the very latest in service technology and we are confident that they will help us to achieve our strategic goals” added I. Kirk Griffin, Executive Vice President, BTC.

Louis Hall, Cerillion’s chief executive, says, “Over the past 5 years we have committed to developing business across the CALA region through active participation in key industry bodies such as the Caribbean Association of National Telecommunication Organizations (CANTO). We are now delighted to be working with BTC on this exciting new project and look forward to a long and successful business relationship.”

About Cerillion Technologies

Established in 1999, Cerillion Technologies provides carrier-grade CRM & billing, interconnect and mediation solutions to fixed, mobile, IP and convergent telecom operators worldwide. The Cerillion system is a bundled component solution suite supporting any deployment model: as an end-to-end pre-integrated business support system, from customer through to network The Cerillion system is a bundled component solution suite supporting any deployment model: as an end-to-end pre-integrated business support system, from customer through to network interaction; in a mixed deployment, where selected modules may be replaced by third-party applications; or in a pure best-of-breed solution. The system is also fully operational as a complete managed service. Cerillion solutions deliver the business agility needed to respond quickly and effectively in a highly competitive environment.

For more information, please visit their website: http://www.cerillion.com

About BTC

The Bahamas Telecommunications Company Ltd. (BTC) has been a regulator and provider of telecommunications services in The Bahamas for more than 100 years. Today, the company offers modern, fully digital switching networks which provide high-speed communications services to residential and business consumers throughout the Bahamas. These services are transmitted via fiber optics, copper, coaxial, satellite and wireless media.

For more information, please visit their website: http://www.btcbahamas.com

Related Articles:

Cerillion Implements Broadband Billing Solution for Bulldog Communications Convergent Billing specialist, Cerillion Technologies, has announced the successful implementation of the Cerillion CRM and Billing solution for Bulldog Communications Ltd, a subsidiary of Cable and Wireless in the UK. Cerillion have implemented their Revenue Manager, CRM Plus, Mediator and Information Manager products to support Bulldog’s VoIP and metered broadband services business, and performed the migration of the existing customer base to the new system. “Our earlier investment in developing broadband-specific features is now bearing fruits in this very competitive market” commented Louis Hall, CEO of Cerillion Technologies. “We are delighted to be working with Bulldog and look forward to...

Caudwell Communications Implements Cerillion Solution as Strategic CRM & Billing Platform Convergent billing specialist, Cerillion Technologies, today announced it has completed delivery of a new CRM, Billing and Mediation solution for Caudwell Communications Ltd. Cerillion provided a turnkey delivery, implementing the CRM Plus, Revenue Manager and Mediator products from the pre-integrated Cerillion suite, and completing the migration from Caudwellâ€™s legacy systems. The new system delivers a cost-effective solution to support Caudwellâ€™s Carrier Pre-Select (CPS), Broadband and other services to customers across the UK. The system also supports BTâ€™s Wholesale Line Rental (WLR) provisioning which is critical for CPS providers needing to provide a complete telephony solution to their customers. "Caudwell Communications...

MATTEL chooses Cerillion for Billing and Interconnect Solutions in Mauritania Convergent billing specialist, Cerillion Technologies, today announced the completed implementation of its CRM and Billing solution for MATTEL, a GSM network operator in Mauritania, West Africa. Based on the CRM Plus, Revenue Manager, Mediator, Output Streamer and Information Manager products in the Cerillion suite, the new system provides a complete end-to-end solution for MATTEL’s business support systems needs. In addition, Cerillion also implemented their Interconnect Manager product to support billing, settlement and least cost routing for all MATTEL’s interconnect agreements. “Building on our earlier success in nearby Guinea and The Gambia, we are delighted to add MATTEL to our growing...

PC Management Upgrade Cerillion Billing Solution to Drive Growth Convergent Billing specialist, Cerillion Technologies, today announced that PC Management have signed a new contract to upgrade their existing billing solution to Cerillion 3. The upgrade will enable PC Management to provide improved service levels for their Immix Wireless GSM operation in Pennsylvania, and help drive growth in new markets. Cerillion will implement upgraded versions of their CRM Plus and Revenue Manager products, providing PC Management with a new suite of tools to improve customer service and speed up time-to-market for new offerings. “Moving to Cerillion 3 brings us many enhancements including new sales and product wizards, helping us launch...

Tele2 Goes Live in Croatia with Cerillion CRM and Billing Solution Pre-integrated System in Place to Manage GSM Operations Providing cost-efficient support to its GSM services across Croatia, Tele2, one of Europe’s largest alternative telecoms operators, has gone live with a new converged CRM and billing solution from Cerillion Technologies, the leading business support systems vendor. Working to tight project deadlines, Cerillion supplied a turnkey delivery, migrating Tele2 Croatia from their existing outsourced billing system to its own pre-integrated solution in less than three months. The solution consists of Cerillion CRM Plus, a comprehensive CRM system that allows sales and customer service staff to manage all aspects of the customer lifecycle...

Reltelwireless Implements Cerillion Mediation Solution for CDMA Network Cerillion Technologies has announced a new contract with Reliance Telecommunications (Reltelwireless) to implement a complete mediation solution for their CDMA network in Nigeria. Cerillion will deliver their Mediator product and provide integration with network switches from Huawei. Kenneth Aigbinode, Vice Chairman Reliance Telecommunications, said "Mediation has become an important area of focus within Reltelwireless as we continue to develop our revenue assurance programmes. Cerillion have proven they understand our business and we are confident that their Mediator system will help us maximise our billable revenues." The system will be used to improve revenue assurance in Reltelwireless, securing revenue generation from...

Econet Wireless Kenya Implements New Cerillion Interconnect Solution Econet Wireless Kenya, start-up mobile communications provider, is set to go live with the Interconnect Manager solution from convergent billing and interconnect specialist, Cerillion Technologies. Econet is part of Econet Wireless International, a well-established diversified telecommunications group, with operations in more than nine countries in Africa, Europe and the East Asia Pacific Rim. The expansion into Kenya has been made possible due to substantial investment by Indian telecoms company, Essar Communications Holdings. Under the agreement, Cerillion Interconnect Manager will support Econet in achieving its revenue assurance goals by enabling it to bill interconnect partners accurately and to efficiently reconcile invoices...

Econet Wireless Kenya CRM and Billing Awarded to Cerillion Express Econet Wireless Kenya, a start-up mobile communications provider, is set to go live with Cerillion Express, the new pre-integrated and pre-configured CRM and billing solution from Cerillion Technologies. The news follows Econet’s recent decision to install Cerillion’s Interconnect Manager system. Cerillion Express provides all the elements required to support a communication provider’s business in one off-the-shelf package. Utilizing core elements of Cerillion’s bundled component product suite, the solution covers the entire customer lifecycle from initial sales and order handling to billing and collections. “We were attracted to Cerillion Express because it facilitates rapid time to market,” says Jitendra Sharma, General...

Engin Selects Cerillion to Facilitate New Growth in Australia Convergent billing and CRM specialist, Cerillion Technologies, today announced that engin, Australia’s leading broadband phone company, has selected Cerillion to provide a new CRM, billing and mediation solution for its rapidly expanding operations. Engin is a publicly traded company on the ASX and was launched in March 2004. It is recognized as Australia’s largest VoIP telephony provider with approximately 40 per cent market share. Cerillion is supplying the Mediator, Revenue Manager and CRM Plus products from its unique pre-integrated bundled component suite, providing engin with the means to bring new products and services to market quickly and offering a scalable...