Syndesis, the leader in Convergent Service Delivery Management (CSDM) solutions, is pleased to announce that BT is implementing Syndesis® TrueSource™, the most widely deployed data integrity management solution, for discovery and reconciliation across its entire 21st Century (21CN) IP-based network. Under the license agreement, Syndesis will enable auto-discovery, live discrepancy management and reconciliation to accurately track services and network assets, recover resources and enhance processes, including provisioning.

BT’s 21st century network is the transformation project designed to move from a Public Switched Telephone Network to an IP system. A critical step in this initiative is the installation of Syndesis TrueSource to ensure scaleable, flow-through automated service delivery based on clean data foundations, thereby reducing the need for manual audits, cutting non-productive re-work time in provisioning cycles and reducing lengthy repair cycles. The Syndesis solution will be integrated across multiple Operational Support and Business Support Systems (OSS/BSS).

“BT chose Syndesis because of its proven ability to assure data consistency across BT’s multi-vendor 21st Century Network,” said Simon Curtis, BT Project Lead. “Network Assurance and data consistency are of the utmost importance with a project as ambitious as BT’s 21CN and, as such, it is imperative that only the most reliable solutions be implemented before our network roll-out. Syndesis will help BT transform the communications and entertainment experiences of its customers across the UK and provide an unrivalled service experience.”

Syndesis TrueSource’s service and asset discovery, network mediation, live discrepancy management and reconciliation enables communications service providers (CSPs) to accurately track their network assets and correct network, inventory and billing errors. This helps to eliminate production-stranded resources and ensures that customers are billed for the services, and levels of service, that they receive.

With Syndesis TrueSource as the cornerstone of data integrity management and revenue assurance processes, CSPs can:

Eliminate time-consuming manual OSS/BSS synchronization processes
- Recover lost revenue and isolate revenue leaks
- Accurately track network assets, reclaiming lost and stranded resources, and deferring capital spending
- Reduce OpEx by minimizing provisioning fallout, accelerating data loading, and enhancing troubleshooting
- Speed revenue recognition with first-time-right fulfillment
- Make accurate network data available throughout the OSS and BSS infrastructure, enabling proactive service management

Featuring inherent multi-domain intelligence and extensive off-the-shelf network equipment support, Syndesis TrueSource helps identify and correct data integrity problems for a wide range of next-generation services and technologies within large, complex, multi-vendor environments.

About BT
BT is one of the world’s leading providers of communications solutions and services operating in more than 160 Countries. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale. In the year ended 31 March 2005, BT Group’s revenue was £18,623 million with profit before taxation of £2,354 million. British Telecommunications plc (BT) is a wholly owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. For more information, visit www.bt.com/aboutbt.

About Syndesis
Syndesis is the leader in Convergent Service Delivery Management, essential for the seamless, painless migration to advanced service offerings, such as Triple/Quad Play, VoIP and IPTV, and advanced architectures, such as IMS. Syndesis empowers the world’s leading Communications Service Providers to deliver new network and application experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other communications software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including AT&T (SBC), Bell Canada, BT, Cingular, MCI, Qwest, Sprint, Swisscom, Telecom Italia, Telefonica Empresas, TELUS and Verizon Wireless. Billions of dollars in service provider revenues from millions of new data services are processed through Syndesis platforms annually. A privately held company, Syndesis is profitable and is the recipient of numerous awards and widespread industry recognition for innovative technology, highly responsive customer service and groundbreaking solutions.