BSG Clearing Solutions Acquires Business Unit From VoiceLog
BSG Clearing Solutions North America, LLC, a wholly owned subsidiary of Billing Services Group Limited (AIM: BILL), a leading clearing and settlement, payment and financial risk management solutions group, has announced the acquisition of VoiceLog, LLC’s third party verification (TPV) business. VoiceLog is the world’s leading provider of third party verification services. The all-cash deal values VoiceLog at US$15.63M and will be financed from the existing resources and facilities of the Group. The transaction closed on Friday 30th of June.
Highlights of the transaction include:
* Immediate earnings contribution;
* fully complementary to existing BSG operations and BSG customers;
* broadens BSG’s customer base to include utility groups and financial services companies;
* further diversifies the Company’s revenue streams through the wide array of call-centre services;
* consistent with BSG’s stated growth strategy.
Commenting on the acquisition, Roland J. Bopp, CEO of BSG, said: “VoiceLog’s third party verification business has a great reputation in the industry and offers us considerable benefits of scale and market penetration. Their complementary services reinforce our business proposition and for over 5 years, we’ve cultivated a relationship that makes this a very natural conclusion. I am delighted to welcome the VoiceLog team to BSG.â€
About VoiceLog, LLC
Founded in 1996, VoiceLog, LLC has grown from an original idea into the world’s leading provider of third party verification services, with over 300 clients in Europe, the U.S. and Canada. Following the acquisition, 30 employees including VoiceLog founder Larry Leikin will remain with the business. Mr. Leikin will continue in his role as General Manager of the TPV business for BSG.
During the year ended 31 December 2005 the TPV business recorded unaudited revenues of $7.6 million and net income before taxation of $2.4 million after charging $0.5 million of depreciation and amortisation. The business had unaudited assets of $1.8 million at 31 December 2005. This information has been extracted from unaudited segment information contained in the audited accounts of VoiceLog, LLC at and for the 12 months ended 31 December 2005.
The company has unrivalled expertise in principal areas of third party verification, E911 notification, and electronic verification. Its software and services are capable of transacting in 24 different spoken languages.
* Third Party Verification (“TPVâ€): VoiceLog, LLC is contracted by telecom providers, utility groups and financial services companies to gain independent, authoritative confirmation that companies or individuals have agreed to change to new service providers. In the U.S., VoiceLog has an approximate 60% market share in TPV by number of clients. TPV is required or authorised by the U.S. Federal Communications Commission (FCC) in most states for telecom service changes, and by many states for changes in electric and natural gas service. In addition, the U.S. Federal Trade Commission requires a process similar to TPV for many orders and many clients use TPV to ensure reliable documentation of those orders. VoiceLog offers both automated and live third party verification utilising the latest technologies such as speech recognition and distributed live agents.
* In-Language Support: VoiceLog’s Any Language on Earth™ provides translation and verification services in any language a client requires. In addition to the current list of 24 different languages including Arabic, Hebrew, Hmong and Tagalog, VoiceLog will locate and train new agents to accommodate any special language requests.
* Electronic Letters of Authorisation (eLOA): VoiceLog’s NetTPV™ verifies telecom, Internet or other service orders with the security and credibility of third party verification and the legal standing of a fully qualified electronic signature.
* Reg E Xpress: Reg E Xpressâ„¢ is a phone-based electronic signature process specifically designed for one-off and recurring automated demand draft and debit authorisation. The VoiceLog system records necessary information which customers can retrieve via a toll-free number. A written copy is then sent to the customer for their records.
* E911 Notification: VoiceLog’s E911Alertâ„¢ notifies VoIP customers of E911 service, while gaining their affirmative acknowledgement of the notice. The U.S. FCC requires VoIP carriers who connect with the public telephone network to notify their customers of any limitations to their E911 service, including where and under what conditions it may not be available. Importantly, VoIP carriers must also obtain “affirmative acknowledgement” from every customer that they have received and understood that information.
About BSG Clearing Solutions
Billing Services Group Limited (BSG) is a leading global provider of clearing, settlement, payment and financial risk management solutions for communications service providers. Listed on the London Stock Exchange (AIM: BILL), the company has to date made two acquisitions – EDS Interoperator Services GmbH (August 2005) and United Clearing Plc (March 2006).
Through its operating business units, the Group processes over 20 billion transactions annually for 630 of the world’s largest communications companies throughout Europe, North America and Asia.
Recent developments include:
* renewal of agreement with Cincinnati Bell for GSM international roaming financial clearing and settlement services;
* availability of BSG’s Roaming Information Service in Europe and Asia; and
* corporate debt refinancing with a new $330 million multi-currency credit facility.
With a ubiquitous, scalable platform and an extensive portfolio of clearinghouse services for wireless, fixed-line, WLAN, content and next-generation networks, BSG monetises network transactions by facilitating financial settlements. Positioned at the centre of network commerce, BSG has the ability to process accurately and manage billions of financial transactions with the highest standards of security, reliability and trust, all in real time.
About VoiceLog
VoiceLog, LLC is the world’s leading provider of third party verification, with over 300 clients in the US, Canada and Europe. VoiceLog has developed unrivalled expertise in regulatory compliance, automated and live agent verification scripting, recording, storage, retrieval and reporting. With over 10 years of experience and over 100 million calls recorded, it is no wonder that more telecom companies choose VoiceLog than all other TPV providers combined. For more information about VoiceLog, call 240-631-8392 or visit VoiceLog on the web at www.voicelog.com.
Related Articles:
- Forumville to spotlight cutting-edge business solutions across five key areas at Management World Americas TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, is to showcase cutting-edge solutions in Forumville, TM Forum’s exclusive innovation center at Management World Americas 2009 (8-10 December, Orlando FL). These solutions will focus on five critical areas that enable service providers to optimize [...]...
- Amdocs Acquires jNetX Amdocs (NYSE: DOX), the leading provider of customer experience systems, has acquired jNetX, a privately-held service delivery platform (SDP) provider, for $50 million net of debt and cash, subject to post closing adjustments. This acquisition accelerates Amdocs’ position in the SDP market by combining jNetX’s industry leading offering with Amdocs’ existing customer experience solutions and [...]...
- Subex Enables Real Time Business Optimization Subex Ltd, a leading global provider of operations and business support systems (OSS/BSS), has recently released Rocware 2.0 for Communication Service Providers (CSPs) to assist them with revenue protection, cost management and assured operations. Rocware 2.0 is a key component of the ROC (Revenue Operations Center) – a concept the company pioneered almost three [...]...
- CHR Solutions Plays Key Role in SDN Communications’ ARRA BTOP Grant Award SDN Communications of Sioux Falls, SD has been awarded a grant from the National Telecommunication and Information Administration’s Broadband Technologies Opportunities Program (BTOP). The program is one of the broadband initiatives created as part of the federal government’s American Recovery and Reinvestment Act. The $20 million grant award is the result of a collaborative effort [...]...
- Business Intelligence with MediationZone at Sky Sky has selected MediationZone from DigitalRoute as a primary data integration platform for their corporate Business Intelligence. In 2007, Sky deployed DigitalRoute’s MediationZone as a strategic mediation system across the Sky group. MediationZone was selected for its capability to adapt to any communication technology and to integrate with Sky’s existing infrastructure. As part of the project [...]...
- Subex Leads Market in Business Optimization for 2nd Year Subex Limited, a leading global provider of Operations and Business Support Systems (OSS/BSS), has been reported as the market leader in Business Optimization for the second year in succession, by Analysys Mason in its report on the billing market, Billing Market Review: 2008 – 2013, released in November 2009. Subex emerged the market leader in [...]...
- Integrating Business and Technology in Iraq CWC is delighted to announce the dates of Iraq Telecoms 2009; taking place on 10-11 November at the Hilton London Metropole hotel, and honoured to have the support of the Iraqi Ministry of Communications through a very senior delegation. Ministerial Delegation: - H.E. Farooq Abdulqadir Abdulrahman, IRAQI MINISTER OF COMMUNICATIONS - H.E. Mohammed Tawfik Allawi, FORMER MINISTER OF [...]...
- CHR Solutions and Martin Group Merge In a strategic move designed to create the largest, single-source, resource-rich delivery of support and services to their clientbase, CHR Solutions of Houston and Martin Group of Mitchell announced the companies have merged, effective September 25, 2009. The merged entity will retain the CHR Solutions name, with company headquarters located in Houston. An additional 13 offices [...]...
- TM Forum publishes new Business Transformation Book TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has recently announced the publication of a new book, Business Transformation with TM Forum Solution Frameworks and SOA. The new book is the latest in a series that describe how to adopt and apply the TM Forum’s Solutions [...]...
- Telenor Sweden Selects Amdocs OSS to Support Fixed Line Business Amdocs (NYSE: DOX), the leading provider of customer experience systems, has recently announced that Telenor Sweden, one of the largest mobile operators in Sweden and a subsidiary of the Telenor Group, has selected Amdocs’ Operational Support System (OSS) suite of products to manage and automate its network inventory across its wireline operations. Amdocs OSS already supports [...]...










