bcgi Enters Software License Agreement with Convergys Corporation bcgi Enters Software License Agreement with Convergys Corporation
bcgi (NASDAQ: BCGI), a principal provider of products and solutions that enable mobile operators and MVNOs worldwide to differentiate their offerings and increase market penetration while reducing costs, today announced it has signed a multi-year software license agreement with leading billing, customer care and employee care provider Convergys Corporation (NYSE: CVG).
Under the terms of the agreement, Convergys will license a range of bcgi products, including Real-Time Billing, Payment Manager and Mobile Guardian(R). This channel partnership is expected to extend the reach and appeal of bcgi’s products and services by effectively leveraging the combined distribution power of the two companies.
“The agreement we’ve entered into with Convergys, a global leader in billing services, is a great step in our efforts to broaden our distribution and continue expanding our customer base,” said E.Y. Snowden, bcgi president and CEO. “In addition to the benefits of our combined global distribution power are the establishment of leading-edge converged billing capabilities and an unmatched portfolio of products and services our channel partner can now offer.”
Convergys will license bcgi’s Real-Time Billing, which enables network-based prepaid and hybrid mobile service; Payment Manager, which helps operators broaden payment channels and reduce the complexity and cost of managing multiple payment partners; and Mobile Guardian, which provides operators with an end-to-end solution for blocking unwanted, unauthorized and harmful content and contact from mobile phones. By enabling true real-time control and payment, bcgi’s solutions will complement Convergys’s delivery of commercially-proven convergent billing and charging capabilities.
This channel partnership brings the distribution power of Convergys to the recently-launched bcgi Global Alliance Program. The Global Alliance Program provides a framework for bcgi and other mobile service vendors to develop complementary product and service agreements to create new innovative services for mobile operators and MVNOs.
About bcgi
bcgi (NASDAQ: BCGI) delivers innovative products and services that enable mobile operators and MVNOs worldwide to differentiate their offerings and increase market penetration while reducing costs. Founded in 1988, bcgi is a leader in identifying and addressing new market needs with proven solutions, including prepaid and postpaid billing, payment and access management. For more information, visit www.bcgi.net.
Related Articles:
- Amdocs Signs License and Managed Services Agreement With DAVE Wireless Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. (DAVE Wireless), a Canadian wireless company. As part of the agreement, DAVE Wireless has licensed billing, customer care, ordering and operational support systems (OSS) products from Amdocs CES – 7.5, [...]...
- renna Selects Convergys Integrated Solutions for Prepaid Wireless Subscribers in Oman Global relationship management leader Convergys has signed an agreement with renna, the Middle East’s first mobile reseller, to provide prepaid services to mobile subscribers in Oman. Utilizing prepaid services obtained from its acquisition of Intervoice [R], Convergys’ Relationship Technology Management business unit has: • Implemented components of the prepaid solution, including real-time rating, self-service, and value-added services, [...]...
- NewWave Communications Streamlines Triple-Play Support and New Service Delivery with Convergys Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that NewWave Communications, a leading regional cable, broadband, and telephony provider, has expanded its contract with Convergys to further increase and enhance the services it provides its customers. The expanded contract includes implementing a multiple channel, single billing solution and Intervoice [R] IP [...]...
- Convergys Receives Awards of Excellence from Customer Interaction Solutions Magazine Convergys Corporation (NYSE: CVG), a global leader in relationship management, has told OSS News Review that Technology Marketing Corporation (TMC) has honored Convergys with two Awards of Excellence from Customer Interaction Solutions Magazine, the leading publication in CRM, call centers, and teleservices since 1982. TMC honored the Convergys Interaction Portal with the 2009 Speech Technology [...]...
- Convergys Thought leadership Speaker Series: Consumers are Increasingly Rating Companies At the Billing and OSS World Conference and Expo in Las Vegas this week, Convergys Corporation (NYSE: CVG), a global leader in relationship management, will share its insights on the importance of integrating product and service catalogs with billing and fulfillment systems to deliver a superior service experience. Conference attendees can visit Convergys at booth [...]...
- Time Warner Cable Expands and Extends Relationship Management Contract with Convergys to Drive High Performance Service Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced that Time Warner Cable Inc. (NYSE: TWC), a leading national cable television company, has expanded and extended its existing e-Care contract with Convergys. Time Warner Cable has leveraged various Convergys products and services to improve its operating performance over the past decade, including convergent [...]...
- Convergys: U.S. Wireless Service Providers Confront Costly Challenges as Mobile Data Usage Escalates. Now What? At CTIA Wireless 2009 this week in Las Vegas, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on the importance of proactive customer care to reduce “early life churn” with regards to growing consumer and business adoption of mobile data usage. Speaking on “Creating and Managing Mobile Content,” Convergys’ Perry [...]...
- Convergys Announces Platform-independent On-Demand Voice Authentication Solution Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced the availability of a platform-independent On-Demand Voice Authentication solution. Convergys clients and non-Convergys clients can easily implement this solution by enrolling the voice signatures of their customers and employees. Upon enrollment, companies can authenticate agent-assisted and consumer transactions more securely than with a [...]...
- Convergys Partners with IP Integration to Deliver Enhanced IVR and Speech Automation Solutions Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced that IP Integration, a leading UK systems integrator, has entered into a partnership to resell Convergys’ award-winning Interactive Voice Response (IVR) voice portal and speech automation solutions to the UK contact center marketplace. IP Integration works with clients to derive the maximum benefit [...]...
- Convergys Announces Enhanced Infinys ICOMS Convergent BSS OSS System Convergys Corporation (NYSE: CVG), a global leader in relationship management, has announced enhancements to its Infinys [R] ICOMS convergent BSS/OSS system that significantly improve cable and DBS operators’ ability to deliver a superior service experience – boosting customer satisfaction, loyalty, and profitability, while supporting a model of reduced total cost of ownership (TCO). Infinys ICOMS [...]...










