Amdocs Signs License and Managed Services Agreement With DAVE Wireless
Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. (DAVE Wireless), a Canadian wireless company.
As part of the agreement, DAVE Wireless has licensed billing, customer care, ordering and operational support systems (OSS) products from Amdocs CES – 7.5, Amdocs’ Customer Experience Systems (CES) product portfolio. This agreement greatly enhances DAVE Wireless’ launch plans already well underway with the construction of its Ericsson 3G UMTS network in five of the most populous metropolitan areas in Canada.
“By selecting Amdocs’ market-leading, out-of-the-box product suite, along with its highly dependable and reputable delivery and operational capabilities, we can achieve a low risk and rapid deployment, moving us towards the milestone of offering competitive voice and data services to Canadians,” said Dave Dobbin, President of DAVE Wireless. “Amdocs provides us the modern platform required to rapidly bring innovative new offerings to market, while efficiently managing customers, revenue and network processes.”
DAVE Wireless is a Canadian wireless company led by Obelysk, a diversified Canadian holding company, and Quadrangle Capital Partners, a global investor in the telecommunications and media sectors with more than $3 billion of capital under management. Following the Canadian wireless spectrum auction, DAVE Wireless now holds licenses which cover more than half of Canada’s population in 10 of the 13 largest markets including Toronto, Vancouver, Calgary, Edmonton and Ottawa.
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experience™ – at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 17,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com.
Related Articles:
- Amdocs Expands and Extends Managed Services Agreement with AT&T Services through 2017 Amdocs (NYSE: DOX) has signed an agreement with AT&T Services Inc. to provide additional applications management services in support of AT&T’s Wireline customer care, billing, ordering and wholesale platforms beginning early spring of 2010. Amdocs extended agreements signed in 2007 under which it manages AT&T’s legacy consumer and wholesale platforms through 2017. About [...]...
- Finland’s Elisa Chooses Amdocs for Managed Services and Billing Transformation Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of [...]...
- Amdocs Selected by Clearwire for Customer Experience Systems Deployment and Managed Services Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire’s retail and wholesale business. Clearwire has licensed products from [...]...
- Rogers Upgrades its Amdocs Customer Management System Amdocs (NYSE: DOX), the leading provider of customer experience systems, has told OSS News Review that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year transformation project to support Rogers’ quadruple-play offering with integrated [...]...
- Amdocs Extends Relationship with Bell Canada for Additional Five Years through 2017 Amdocs (NYSE: DOX), the leading provider of customer experience systems, will extend its current managed services and related professional services relationship with Bell Canada to deliver and support billing and billing-related services across the organization for an additional five years through 2017. “The decision to extend our relationship with Amdocs further enhances our ongoing efficiency efforts [...]...
- Colombia’s ETB Signs Multi-Year Billing Agreement with FTS FTS (LSE: FTS), a global provider of billing, CRM and policy control solutions for communication, content and service providers, recently announced that ETB (Empresa de Telecomunicaciones de Bogot ), the largest local telephone company in Bogot and the second largest telecommunications company in Colombia, has signed an agreement to extend services and support for [...]...
- Amdocs Announces Support for Service Providers Seeking to Offer and Monetize Cloud-Based Services At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and enterprise customers. Corporate customers are turning to both service providers and others companies that provide cloud-based offerings such as software-as-a-service (SaaS), infrastructure-as-a-service (IaaS) [...]...
- MetroPCS Deploys Amdocs Billing, Customer Relationship Management and Operational Support Systems MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has announced that MetroPCS completed the conversion of all of its customers onto Amdocs CES 7.5. Under the six-year managed services agreement announced on October 6, [...]...
- Norway’s GET Deploys Amdocs Cable Solution Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the Amdocs provisioning and fulfillment solution for cable, and enabled its first digital TV virtual network operator (VNO) to go live. The announcement was made at The Cable Show today. [...]...
- Amdocs Acquires jNetX Amdocs (NYSE: DOX), the leading provider of customer experience systems, has acquired jNetX, a privately-held service delivery platform (SDP) provider, for $50 million net of debt and cash, subject to post closing adjustments. This acquisition accelerates Amdocs’ position in the SDP market by combining jNetX’s industry leading offering with Amdocs’ existing customer experience solutions and [...]...










