Amdocs Introduces Unified Mobile Commerce, Search and Advertising Platform
Amdocs (NYSE: DOX), a leading provider of customer experience systems, has introduced the first unified platform for mobile service providers to offer digital marketplaces connecting advertisers, publishers, merchants and consumers. The new platform from Amdocs Advertising, Commerce and Entertainment (ACE) division was introduced at Mobile World Congress in Barcelona (Amdocs Booth B101, Hall 8 ) and integrates the Amdocs Search and Digital Advertising solution with the mobile commerce solutions of Amdocs Qpass to offer service providers new business models and revenue streams, such as ad-sponsored content.
Amdocs’ Search and Digital Advertising solution, launched in January 2008 as a key part of the Amdocs Customer Experience Systems (CES) product portfolio, leverages service providers’ valuable assets, including subscriber data and network infrastructure, to provide the end customer with more targeted and personalized advertising. By combining the solutions with Amdocs Qpass, the industry-leading digital commerce solution that has processed nearly one billion transactions since 2003, service providers can offer consumers a fully personalized experience with both targeted ads and content recommendations. Unlike other siloed platforms, Amdocs’ unified solution enables service providers to support and offer complex and evolving business models, streamlining processes and offering consumers exciting new ways of interacting with digital content. For example, service providers can offer a wide range of purchasing options, from fully consumer-funded to ad-sponsored content.
Service providers can also find experienced insight from the Amdocs Consulting Division to help effectively introduce and optimize the revenue potential of new services through counsel on process analysis, best practices, partner assessment and business relationship optimization, and data analysis.”Combining our solutions into one ecosystem helps service providers offer a more cohesive and personalized experience for their customers without heavy investments in negotiating digital commerce relationships,” said Charles Born, vice president of corporate communications for Amdocs. “With 25 years of unmatched expertise in delivering solutions to the world’s leading service providers and the deep relationships we have with content providers through Qpass, Amdocs’ comprehensive solution helps service providers quickly establish themselves in the value chain in the most efficient manner.”
About the Amdocs CES Blueprint
The Amdocs CES Blueprint is the first outline of how service providers can transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. The blueprint allows providers to deliver a seamless customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES Blueprint leverages Amdocs comprehensive business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to encompass all current and emerging customer experience business processes. For more information, go to http://www.amdocs.com/Site/Vision/ces.htm.
About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.
Related Articles:
- Qpass, Amdocs’ Digital Commerce Division, Releases Comprehensive Off-Portal Suite Amdocs (NYSE: DOX), the leading provider of customer experience systems, has released additional modules for its Qpass Off-Portal Suite, a comprehensive solution that allows service providers to create a safer and more consistent customer experience. The solution also enables profitable growth for both service providers and merchants in off-portal or "direct to consumer" digital commerce, such as when consumers purchase goods or services directly from merchants. The Qpass Off-Portal Suite delivers more transparency into key metrics so that service providers and merchants can easily measure and evaluate their businesses, and service providers can apply variable controls for each merchant based...
- Amdocs to Offer Content and Services to MetroPCS Amdocs (NYSE: DOX - News), a leading provider of software and services to enable integrated customer management and the intentional customer experience, has signed an agreement with MetroPCS. Under the agreement, the MetroPCS will use Amdocs' Qpass digital commerce platform to deliver premium content and services to its subscribers. In addition, Amdocs will provide integration and content management services to support and efficiently manage the content. Amdocs' Qpass digital commerce platform will enable MetroPCS subscribers to access a wealth of new content and premium service offerings, including short message services, chat, voting, ringtones, and graphics. The Qpass platform will also...
- First Hop Paves the Way for Advertising-Funded Mobile Content Services First Hop, the mobile service control company, has launched its Mobile Advertising Solution. This will provide mobile operators and service providers with the infrastructure needed to support an ad-funded content business and enable them to attract additional revenue from advertisers looking to expand into mobile. The solution allows operators to offer mobile advertising, ad-funded services, or branded and sponsored content using person to person messaging, multimedia broadcast, and browsing services. The solution also enables the operator to develop new subscription models such as ad-funded content services. Mobile operators will be able to roll out a service model which offers users...
- Tango Telecom’s SMS Advertising Solution Unveiled at Global Messaging Congress in Cannes Tango Telecom has announced the launch of its revolutionary SMS Advertising platform, iAX™ SMS Advertising, at the Global Messaging Congress 2008 in Cannes. Built on the proven iAX™ Platform, iAX™ SMS Advertising is designed to deliver targeted and relevant SMS advertising to mobile subscribers in a variety of ways such as via peer to peer messaging or inserted in sponsored SMS delivery reports. The solution also provides detailed reporting and tracking for operators and advertisers as well as advanced opt-in and opt-out functionality for subscribers. The key to successful SMS advertising lies in its ability to ensure real value for...
- T-Mobile Czech Republic Selected Amdocs Enterprise Software Third T-Mobile company, which is the largest Czech mobile service provider, deploys Amdocs for product information management T-Mobile Czech Republic and Amdocs announced today that the Amdocs CES Enterprise Product Catalog 7.5 software was selected as their central product information repository for services, handset and accessories offered via its self-service portal. With this software, T-Mobile Czech Republic will be able to define, blend, price, bundle, maintain, and retire these offerings easily and quickly. With this software, T-Mobile Czech Republic will be enabled to define, blend, price, bundle, maintain, and retire these offerings easily and quickly. T-Mobile companies in Germany and...
- Amdocs Acquires ChangingWorlds Amdocs announced today it completed the acquisition of Changing Worlds Ltd. (“ChangingWorlds”), a provider of personalization and intelligent portal solutions for mobile service providers. Amdocs acquired all of ChangingWorlds’ shares for $60 million in cash, net of cash on hand, subject to post-closing adjustments. Additional consideration may be paid later based on the achievement of certain performance metrics. ChangingWorlds provides sophisticated profiling and personalization capabilities for the mobile Internet. Amdocs intends to expand the use of this technology to three screens (mobile, PC and television), and will also leverage its existing digital content and commerce offerings to enable service providers...
- Blyk Selects First Hop System to Support Mobile Advertising Business First Hop, the mobile service control company, has recently announced that Blyk, a pan-European free mobile operator for young people funded by advertising, selected First Hop's Mobile Advertising Solution. Blyk will launch its service in the UK in mid-2007 with plans to extend its coverage into more countries. Blyk delivers a free mobile phone service for young consumers in return for them interacting with relevant brand advertising. For advertisers Blyk offers a medium to run highly targeted and fully measurable advertising campaigns by using its multiple creative ad formats. "For advertisers and agencies, Blyk provides advertising inventories in an entirely...
- Megasoft Launches MYPeers World’s First Smart Tagging and Context Based Advertising Engine for Mobile Communications Megasoft Limited (BSE CODE NO: 532408), a transnational Intellectual Property-driven, product-based technology company, has announced that its telecom division XIUS has unveiled ‘MYPeers’, a new revolution in the peer-to-peer communication. Entirely developed at their R&D centre in Hyderabad, XIUS is the first vendor in the globe to develop a smart-tagging and context-based advertising engine for the communications industry. Speaking from Barcelona, Mr. GV Kumar, Managing Director & CEO, Megasoft Ltd. & XIUS, said "XIUS has endeavoured to develop innovative products and solutions for the global telecom industry year after year. For the end-mobile user, MYPeers will revolutionize the way he...
- Amdocs Acquires Stibo Graphic Software Amdocs (NYSE:DOX) , the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that it has acquired Stibo Graphic Software, a leading solutions provider to European directory publishers, from Stibo A/S. The acquisition solidifies Amdocs' position as a leader in electronic and print directory publishing solutions and positions Amdocs for continued growth in Europe. "The European advertising and media industry -- which includes print and online directory publishers and is the second-largest market after North America -- is undergoing accelerated change, and this is an ideal time for Amdocs to capitalize...
- Vodafone Chooses Amdocs Operational Support Systems Multi-phase, multi-year project to be deployed in strategic European locations; Amdocs OSS to serve as a key component in Vodafone’s future network management capability Amdocs today announced that Vodafone selected Amdocs Operational Support Systems (OSS) fulfillment products for deployment in key European locations. Amdocs will play a major role in supporting Vodafone’s Internet Protocol / Multi-Protocol data switching (IP/MPLS) network deployment across Europe. The agreement expands Amdocs’ long standing relationship with Vodafone. As a preferred supplier of OSS systems, this project also signifies a change in commercial relationship and it is now being channeled through the recently established Vodafone Procurement...