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Amdocs and Syndesis Present Cracking the Code of Transformation to Next-Generation Services Free Webinar

10:34 pm   -   April 25th, 2006

Amdocs and Syndesis are pleased to present a free webinar, “Cracking the Code of Transformation to Next-Generation Services.” It’s no secret that convergence to an all-IP, subscriber-centric world of next-generation services is coming. But best practices for effectively and intelligently managing this transformation are still being solidified. In addition to changing the network itself, service providers must transform service delivery and customer management processes, if services in this new world are to be brought to market rapidly and profitably.

The most successful transformation strategies recognize that the traditional boundaries between network-facing and customer-facing systems and processes are blurring. This webinar will explore this concept and present a host of issues that service providers must consider as they roll out IPTV, VoIP, IMS-based services, Triple/Quad Play and a host of other next-generation services. Among the topics to be addressed in the joint webinar:

- Pragmatic evolution to IMS and hybrid architectures
- Managing customer, connectivity and content in harmony
- Convergent service delivery and integrated customer management
- Optimizing the network cost structure behind service delivery
- Network migration and unification: The role of discovery and data integrity in the transformation to NGN Networks

WHO: John Lee - Director, OSS Services, Amdocs Consulting Division and Adam Boone, VP, Strategic Marketing and Product Marketing, Syndesis

WHEN: Thursday, April 27th at 11am EST/4pm BST

HOW: Register now at the on24 website.

About Amdocs
Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world’s leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experienceTM, which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of more than $2 billion in fiscal 2005, Amdocs employs about 12,000 IT professionals and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com.

About Syndesis
Syndesis is the leader in Convergent Service Delivery Management, essential for the seamless, painless migration to advanced service offerings, such as Triple/Quad Play, VoIP and IPTV, and advanced architectures, such as IMS. Syndesis empowers the world’s leading Communications Service Providers to deliver new network and application experiences for their customers. Renowned for customer success, in-depth network expertise and off-the-shelf support for more technologies and equipment than any other communications software developer, Syndesis is the vendor of choice in deployments at more than 20 major service providers worldwide including AT&T (SBC), Bell Canada, Cingular, MCI, Qwest, Sprint, Swisscom, Telecom Italia, Telefonica Empresas, TELUS and Verizon Wireless. Billions of dollars in service provider revenues from millions of new data services are processed through Syndesis platforms annually. A privately held company, Syndesis is profitable and is the recipient of numerous awards and widespread industry recognition for innovative technology, highly responsive customer service and groundbreaking solutions.

Related Articles:

  1. Finland’s Elisa Chooses Amdocs for Managed Services and Billing Transformation Elisa Corporation (HEL: Elisa A), Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services, and Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a six-year managed services and billing consolidation agreement. Under the terms of the agreement, Amdocs will immediately assume responsibility for day-to-day management and maintenance of [...]...
  2. Amdocs Expands and Extends Managed Services Agreement with AT&T Services through 2017 Amdocs (NYSE: DOX) has signed an agreement with AT&T Services Inc. to provide additional applications management services in support of AT&T’s Wireline customer care, billing, ordering and wholesale platforms beginning early spring of 2010. Amdocs extended agreements signed in 2007 under which it manages AT&T’s legacy consumer and wholesale platforms through 2017. About [...]...
  3. New Report Maps Strategic Transformation for the Digital Economy TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has recently announced a new report and Webinar called “Strategic Transformation For the Digital Economy: Tuning Your Business To the 21st Century.” The June 16th Webinar will launch the new report— the first in a series of TM [...]...
  4. Rogers Upgrades its Amdocs Customer Management System Amdocs (NYSE: DOX), the leading provider of customer experience systems, has told OSS News Review that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year transformation project to support Rogers’ quadruple-play offering with integrated [...]...
  5. Amdocs Signs License and Managed Services Agreement With DAVE Wireless Amdocs (NYSE: DOX), the leading provider of customer experience systems, has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. (DAVE Wireless), a Canadian wireless company. As part of the agreement, DAVE Wireless has licensed billing, customer care, ordering and operational support systems (OSS) products from Amdocs CES – 7.5, [...]...
  6. Amdocs Selected by Clearwire for Customer Experience Systems Deployment and Managed Services Amdocs (NYSE: DOX), the leading provider of customer experience systems, has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services. The Amdocs products and services will support Clearwire’s retail and wholesale business. Clearwire has licensed products from [...]...
  7. Amdocs Announces Support for Service Providers Seeking to Offer and Monetize Cloud-Based Services At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and enterprise customers. Corporate customers are turning to both service providers and others companies that provide cloud-based offerings such as software-as-a-service (SaaS), infrastructure-as-a-service (IaaS) [...]...
  8. Amdocs Extends Relationship with Bell Canada for Additional Five Years through 2017 Amdocs (NYSE: DOX), the leading provider of customer experience systems, will extend its current managed services and related professional services relationship with Bell Canada to deliver and support billing and billing-related services across the organization for an additional five years through 2017. “The decision to extend our relationship with Amdocs further enhances our ongoing efficiency efforts [...]...
  9. Amdocs Acquires jNetX Amdocs (NYSE: DOX), the leading provider of customer experience systems, has acquired jNetX, a privately-held service delivery platform (SDP) provider, for $50 million net of debt and cash, subject to post closing adjustments. This acquisition accelerates Amdocs’ position in the SDP market by combining jNetX’s industry leading offering with Amdocs’ existing customer experience solutions and [...]...
  10. TM Forum publishes new Business Transformation Book TM Forum, the world’s premier industry group focused on business effectiveness for the communications and media sectors, has recently announced the publication of a new book, Business Transformation with TM Forum Solution Frameworks and SOA. The new book is the latest in a series that describe how to adopt and apply the TM Forum’s Solutions [...]...




 


















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