ACN Goes Live with MaxBill’s Customer Care and Billing Platform
ACN, one of the world’s leading direct sellers of telecommunications services, and MaxBill, a market leader in providing comprehensive, financial customer management and billing solutions, has announced the successful deployment of MaxBill’s End-to-End Customer Care and Billing platform, providing ACN with enhanced customer service and network marketing capabilities for its New Zealand market.
“As a Multi-level Marketing (MLM) company, ACN was looking for a quick launch of a modern, flexible system to strengthen customer acquisition and service and increase sales productivity. With MaxBill, we exceeded our goals with smooth rollout of service in just three months,” said ACN’s COO, Martin Paech. “MaxBill’s consolidated Service Enabling Platform fits our network marketing business model and global service expansion approach. By owning the MaxBill infrastructure, we are able to provide the advanced quality products and services our customers demand, as well as diversify into new service areas.”
“MaxBill’s end-to-end solution provides full support for ACN’s rapid business development via our integrated customer management capabilities,” said MaxBill’s CEO, Hadar Himmelman. “Our scalable platform boosts ACN’s market development and service capabilities for its multi-country, multi-services business plan through MaxBill’s rating, billing, collection and customer self care modules. We welcome the addition of ACN to our growing customer base and look forward to working with ACN and its global subsidiaries.”
About ACN
ACN, Inc. is a global re-seller of telecommunications services including local, long, distance, Internet access and Mobile services to its customers. ACN operates in Europe (15 countries); North America (USA & Canada); and Asia Pacific (Australia).
To find out more, visit ACN online at http://www.acn.co.nz/acn/nz/.
About MaxBill
MaxBill provides high quality, complete, cost-effective financial solutions for service providers worldwide. MaxBill’s unique modular solution and convergent, carrier-grade platform support the evolving business needs of traditional (wireline, wireless, utilities) and next-generation (3G, PLC and IP) services. MaxBill’s Universal Consolidating Platform (UCP) combines a powerful and scalable next-generation billing engine, service-enabling platform and customer-centric CRM powered by universal workflows, ensuring rapid deployment.
Visit MaxBill’s web site at www.maxbill.com for updated product and company information.
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