Approximate $1.3m deal to increase ECtel’s ability to address revenue and profit margin management for communication service providers

ECtel Ltd announced today that it acquired substantially all assets of Israel-based Compwise, a provider of business analytic solutions for telecommunication operators, for approximately $1.3 million. (more…)

An Extension of Nuance’s On Demand Network Will be Offered as Genesys Voice Platform by the New Partnership

Nuance Communications, Inc. announced a partnership with Genesys Telecommunications Laboratories to integrate the Genesys Voice Platform (GVP) into Nuance’s industry-leading On Demand Network.

Through this relationship, enterprises can gain access to the leading Genesys Voice Platform in a highly scalable and reliable hosted call center solution that enables their consumers to effortlessly get help, make purchases and save time. As part of the agreement between the companies, Nuance will combine the power of the Nuance On Demand carrier-grade VoiceXML hosting network with the Genesys Voice Platform as one of its preferred partners for delivering state-of-the-art self service interactions in a secure hosted environment. (more…)

Genesys Gold Partner Certification Awarded to Nuance

A milestone in the delivery of high-quality customer care was achieved by Nuance Communications, Inc. and Genesys Telecommunications Laboratories, as Genesys announced that Nuance has been recognized for their recertification as a Gold GVP Certified Partner. (more…)

Why Software Wins: Drawing on the Power of one of the World’s Most Popular Software Platforms Enables Zeus Technology to Enhance its Highly Scalable, Energy Efficient Application Delivery Controller

Zeus Technology announced today the release of ZXTM 5.0 (Zeus Extensible Traffic Manager). Being equipped with Java™ Extensions, this latest version enables application architects, administrators, and developers to control their application delivery using policies that build on the robust, rich, and powerful body of reusable Java application code. (more…)

Multi-Service Business Platform provides unified platform for enterprise

The Multi-Service Business Gateway (MSBG) alliance is being formed by Telrad Networks, LSI Corporation, and several other companies. Leading providers of services, application, and management software, hardware, and system integration are included in the alliance. The alliance, as a group, is focused on delivering an industry-wide open-system with a complete solution for current and next generation business services. With more than 3 decades of experience in providing enterprise and carrier-grade solutions for telecommunications vendors, Telrad will be a leading system integrator for the MSBG market. (more…)

Comarch announced it joined the Symbian Partner Program. The firm will offer its expertise and wide portfolio of professional services to the Symbian ecosystem to support the growing market for Symbian mobile phones. Symbian develops and licenses Symbian OS™, the market leading open operating system for mobile phones. Symbian OS is licensed by the world’s leading mobile phone manufacturers and to date, over 188 million Symbian mobile phones have shipped worldwide to over 250 major network operators. (more…)

Cypress Communications picked to be hosted VoIP service provider to Lauth and preferred communications provider for Lauth-owned buildings

Cypress Communications announced today its partnership with Lauth. Cypress will deliver its hosted VoIP and unified communications solution, C4 IP, to Lauth’s corporate and field offices and acquire certain assets and customers of Lauth’s wholly-owned subsidiary, Leapfrog Communications, LLC. In addition, the partnership will also allow Cypress to provide its fully managed communication services to tenants in Lauth-owned buildings. (more…)

TeleDirect International, Inc. announced at its annual User Group Conference, its new Company brand and logo: TDI.

The new TDI name and supporting re-branding initiative signifies the completed integration of Liberation® and Encore™ product suites, a comprehensive sales and service platform that helps companies increase revenues and develop their workforce. In addition, TDI better reflects the Company’s broader product offering, a Web 2.0 deployment option, and its history of innovation. (more…)

Avaya Unified Messaging with the Inclusion of Avaya one-X® Speech to standardize using Nuance Mobile Speech Solutions

Nuance Communications, Inc. announced that Avaya Inc. systems and services, has selected speech solutions from Nuance to enhance the employee productivity and collaboration options of its unified communications offering. (more…)

Comarch gave a presentation, which pertained to the Billing of Value-Added Services stemming from IMS, during ETIS Billing Workshop 2008 ’Telco Billing Strategies in the IMS.’ The event was hosted by ETIS in Brussels - 17/18 April 2008. (more…)

Comptel’s solutions will replace existing solutions from 3rd party

Bahamas Telecommunications Company (BTC) selected Comptel to supply mediation, provisioning, and activation solutions, as announced today by Comptel Corporation. Existing 3rd party solutions will be replaced to provide the much needed flexibility and reliability to meet the growing popularity of GSM services in the Bahamas. (more…)

TeleSciences, Inc. announced that GSM operators have the general availability of its NRTRDE solution

Mobile service providers using the GSM standard now to be enabled by the NRTRDE solution to quickly and affordably meet the October 1, 2008 deadline set by the GSM Association for implementing Near Real-Time Roaming Data Exchange (NRTRDE). With this product and the new data format, mobile operators are able to identify roaming fraud within hours instead of days or weeks. (more…)

Service Level Corporation (SLC) and NorthStar Software Solutions agreed to integrate the Ratchet Rating System with NorthStar’s Insite, which is their core product.

NorthStar’s service bureau operations receives the Ratchet Rating technology, as a reslt of this agreement, enabling support for triple-play services for all NorthStar’s client companies. (more…)

Sigma Systems, a recognized industry leader, has been requested by Cable Congress and TM Forum to examine interactive advertising, its ability to influence consumer buying decisions as well as capture new sources of revenue for service providers around the world, at this week’s Cable Congress conference in Madrid. (more…)

This report covers from 1 January thru 31 March of 2008.

Operating profit and order backlog strengthened from the previous year. (more…)

Non-telco organization’s revenue assurance also to be improved with the introduction of modules into the new version

WeDo Technologies announced today the launch of RAID Version 4.2, which is the leading Revenue Assurance Solution that now contains a new Service Control Module.

From the operator’s perspective, one of the main market needs is to assure quality in the services delivered to the customer to reduce complaints, costs, and churn rates. These needs are addressed by this solution, as it enables the operator to identify the element or process sooner that might cause client complaints related to the quality of service received. (more…)

Subex Limited has been selected as a finalist to receive the Billing & OSS World 2008 Excellence Award for their product, Syndesis Subscriber-Centric Fulfillment Solution in the Best Service Fulfillment Solution category. The awards recognize the leading vendors, service providers, and integrators in the development and deployment of billing and OSS technologies and solutions. (more…)

ZTE, leading Chinese telecoms solutions provider, selected eServGlobal’s Top Up Suite eRetail and eVoucher solutions for Nepal provider

Today, eServGlobal Limited announced that leading Chinese telecoms solutions provider ZTE selected its Top Up Suite eRetail and eVoucher solutions to provide prepaid mobile recharge and voucher management services to Nepal Telecom’s five million subscribers. The state-of-the-art top-up product of eServGlobal will provide unified recharging services to Nepal Telecom’s GSM, CDMA, as well as PSTN networks. (more…)

Expansion of the product’s risk management capabilities, unlimited scale-out options, and full system extendibility realized with new version

Today, a new version was released of Fraudview®, the groundbreaking and market-leading fraud management platform by ECtel Ltd.

This version expands the product’s fraud convergence to include new technologies and fraud schemes. It also improves the product’s extendibility, scalability and operational effectiveness. (more…)

Highdeal has been selected as a finalist to receive the Billing & OSS World 2008 Excellence Award for their product, Highdeal Transactive® in the Best Revenue Management Solution category, as announced by the Billing & OSS World magazine and Billing & OSS World Conference & Expo. The awards recognize the leading vendors, service providers, and integrators in the development and deployment of billing and OSS technologies and solutions. (more…)