Vinod Kumar, Group President, Subex Ltd said, “As the market leader in fraud management, Subex has been the preferred partner for CSPs (Communication Service Providers) on the journey towards near-real-time fraud management and fraud prevention. Detecting and preventing fraud while handling large volumes of data is a mission-critical requirement for CSPs today. Running the Nikira fraud management system on Sun SPARC Enterprise M8000 servers has helped deliver outstanding performance and reliability for these requirements.”

The benchmark report for Subex Nikira V7.0 Fraud Management System will help service providers to continuously improve the performance of their existing financial management system (FMS) to handle generous data volumes and protect against potential intrusions. The study was performed with a Sun SPARC Enterprise M8000, two Sun Fire(TM) X4450 servers and a Sun Storage 6780 Array attached to a database (DB) server.

Nikira, the fraud management component of the ROC (Revenue Operations Center), is the market-leading fraud management solution from Subex. Nikira is built to help telecom operators move towards fraud prevention by eradicating known frauds, reducing free run time, augmenting internal controls and through continuous fraud management process improvement.

Nikira boasts various industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its innovative artificial intelligence (AI) techniques. Some of Nikira’s features are:

* Pre-check functionality, which runs multiple checks on new subscription against blacklists and identifies fraudsters based on phonetic, exact and combination matches.
* Patent-pending e-fingerprinting feature, which captures the details of subscriber behavior and matches against a hot list of previously recorded fraudster fingerprints without relying on any subscriber credentials.
* IAQ (Intelligent Alarm Qualifier), which uses AI to detect the truly false alarms, thereby increasing analyst productivity and reducing revenue leakage.

Running the Nikira fraud management system on Sun SPARC Enterprise M8000 servers helps deliver outstanding performance, reliability, and scalability, for Nikira’s mission-critical infrastructure.

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Comarch, a global IT business solutions provider and systems integrator, employing over 3,500 people worldwide, announced today that it has been rated as “Strong” in the Gartner “OSS Market Overview and Strategic Scorecard for Vendors, 2009″, a report published on January 13th 2010, that provides international OSS vendor comparisons of service providers. This report offers guidance to CSPs with respect to strategic OSS vendor sourcing decisions.

Gartner evaluated global vendors based on the scope of their products or services, market understanding, offering, geographic & sales strategies, market responsiveness as well as track record and general viability. These evaluations include the scope of the product suite, solution scalability, professional services capabilities, transformation expertise, partnerships and customer track record. The overall score is a summary of the scores of the individual criteria. Twelve vendors were evaluated in the Operations Support Systems (OSS) report.

Comarch has increased its position to “strong” in the following categories: “Offering (Product) Strategy” and “Overall Viability (Business Unit, Financial, Strategy and Organization)”. The first category assesses the vendor’s approach to product development and delivery that emphasizes differentiation, functionality and methodology regarding current and future requirements. Viability includes an assessment of the overall organization’s financial health, the financial and practical success of the business unit, and the likelihood of the individual business unit continuing to invest in the product, offer the product and advance the product.

Comarch has also improved its position in the Gartner BSS Market Report with an overall score of “Strong”.

- Comarch becomes a partner responsible for delivery and management of the IT landscape in the area of OSS. With a broad selection of reliable partners, several top-class solutions, skilled and experienced engineers and a flexible approach towards customers, Comarch delivers real value to service providers. This is characterized by increased operational effectiveness and automation as well as reliable real-time service and network management solutions. Comarch continuously fosters solid cooperation with leading system integrators in the DACH region, including PSI and T-Systems. This benefits our customers by enabling an innovative and complete COTS solution as well as the highest quality of integrated services. - says Piotr Piatosa, VP Telecommunications, Member of the Board, Comarch SA.

About Gartner MarketScope
MarketScope is an evaluation of a specific marketplace for a certain time period. It represents Gartner’s analysis of how certain vendors’ measure against the criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in MarketScope, nor does it advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Comarch
Comarch is a leading global supplier of key industry standard compliant software solutions and services for telecommunications service providers. One of the company’s fundamental distinguishing factors is our focus on the flexibility and configurability of our solutions, which are developed in-house and customized to suit the specific needs of our customers. Based on customer demand, our solutions are business driven and have evolved since the company’s inception in 1993. With 17 years of experience, Comarch is an expert at the design, implementation and integration of our solutions and services. We are proud to work with customers from four different continents, including some of the market’s largest players, such as T-Mobile International, Vodafone Germany, Telefonica O2 Germany, as well as MVNO operators such as Auchan Telecom, France. Comarch’s unique and cost-effective solutions allow our customers to provide the highest quality of service to their markets, ensuring their clients’ satisfaction and continued patronage. The satisfaction of Comarch’s customers has always been the strongest confirmation of the quality of its solutions in the areas of billing and inter-partner settlements, as well as management of telecommunications networks and services. Comarch’s solutions for telecom operators are intended for Fixed, Cable and Broadband Operators, Mobile Operators, Wholesale Departments, MVNO/MVNE Operators, ISPs and VoIP Operators, Content Providers and IPTV Operators and Satellite Service Providers.

More information can be found at: telecoms.comarch.com

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“The decision to extend our relationship with Amdocs further enhances our ongoing efficiency efforts while ensuring the continuity of operations,” said Mike Cole, Executive Vice President and Chief Information Officer, Bell Canada. “Amdocs has provided exceptional quality solutions and world-class billing operations to Bell over the years.”

“The extension of the managed services and professional services arrangement reinforces the long-standing excellence in operations and service delivery that is the cornerstone of the relationship between Bell Canada and Amdocs,” said Chris Burton, Division President, North American Communications Group for Amdocs.

About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

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About Amdocs
Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com.

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Polystar solutions will satisfy MTN’s need for sophisticated Roaming Management and provide a extensive in-depth view of service quality. It will enable a real-time visibility of all roaming activities inside and outside MTN`s network and help MTN to identify weak spots in the network, allowing quick resolutions of roaming QoS issues.

Network and Service Assurance solutions will offer MTN with the end-to-end real-time network surveillance, comprehensive statistical and alarming tools, as well as troubleshooting capabilities. Jupiter’s 4D visualisation techniques (Crystallizer module) grant users an instant access to performance information for voice, messaging and data services from customer and network perspectives. It will, in addition, enable MTN to apply a new and efficient method of prioritisation, not previously available in the telecommunications industry.

Commenting on the deal, the CTO of MTN Cyprus, Cosmas Adam, said: “Polystar was the clear choice because of the high performance of its Service Assurance product portfolio and the ability to cover multiple network technologies. Real-time end-to-end monitoring of our GSM and UMTS networks is an essential element in delivering best possible service quality to our customers. With the Polystar Roaming Management application, we are confident in our ability to track all subscribers` inbound and outbound roaming activities and manage roaming partners SLAs. All these will consequently lead to improved service quality and maximised revenue streams, generated by the high value roamers.”

“Polystar is proud to count MTN Cyprus as one of its esteemed customers,” said Detlef Ott, Business Region Director at Polystar. “Our innovative and customer tailored solutions will strengthen MTN`s solid position on the market and consolidate its standing as a pioneering provider offering continuous reliable mobile communication access to the customers.”

MTN is one of the largest telecommunications providers in Cyprus. Its license covers the use of both GSM and UMTS radio frequencies for the provision of full mobile services. Launched in 1994, the MTN Group is a multinational telecommunications group, operating in 21 countries in Africa, Asia and the Middle East. MTN Cyprus succeeded in being established as a reliable and modern telecommunications provider offering pioneering solutions for personal and business communication purposes.

Polystar is a leading telecommunications supplier providing world-class telecommunications market solutions for maximising network performance, as well as tools that help operators provide the best possible customer experience. With the Polystar portfolio of monitoring and analysis tools, an operator can meet market change and focus sharply on service, as well as the customer experience. Today, many multinational telecom operators use our Customer Assurance and Service Assurance solutions to get real-time visibility of network quality and customer experience—with the ultimate aim of maximising long-term customer loyalty.

Since its founding in Stockholm in 1983, Polystar has experienced a streak of unbroken profitability and grown to a global presence with more than 100 customers in over 50 countries.

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The Connected World and what does it mean? The “connected world” reflects the hyper-growth in demand for ubiquitous connectivity, information anytime, anywhere and smarter connected devices; it’s predicted that in the next five years there will be trillions of devices that will be connected to the network.

But as we all become more connected, the implication is that the network must be able to handle huge and ever increasing volumes of traffic.

The age of mobile broadband is already upon us. USB data dongles abound in Europe, Clearwire launches WiMAX in the US, but the greatest success is the Apple iPhone - some operators report data traffic levels up to 40 times that of comparable smartphones. Several operators are now making over $2Bn per year in data revenues as a result.

This is leading many operators to invest in network upgrades; already the first European commercial LTE services have been launched by TeliaSonera in Oslo and Stockholm. Associated with this, we’ve seen many operators start transforming their transmission networks towards MPLS and Carrier Ethernet, and take a sharp look at what to outsource or take back inhouse.

For operations, just scaling to meet that kind of growth is difficult. What compounds the issue is declining revenues.

And it gets worse. We all know voice revenues are declining. But for new services, while they are increasingly bandwidth hungry, the revenue per bit is much less. Doing more with less is not just a mantra – it is a question of survival.

At Amdocs OSS, we can help to address the issue in 3 ways:
– Expanding capacity
– Sweating capacity
– Pricing capacity.

Expanding Capacity

To meet these tremendous increases in capacity demands, network operators need to make the right investments at the right time and in the right place. These are not Greenfield upgrades, but need to be carefully managed to minimize disruption while combining current with future technologies at the same locations. For example, not everybody will upgrade their 2G mobile phone at the same time after all.

Amdocs OSS solutions build a comprehensive and accurate picture of the live network, spanning multiple vendors, technologies and connections. Our discovery engine will automatically search out and identify all equipment connected across the network. Using this inventory, Amdocs design and assign engineering tools simplify the common processes needed to allocate new equipment and manage swapouts.

We then go beyond that – to plan build out so that the network is expanded – in the right places, at the right time – to optimize cost.

Sweating Capacity

With the capacity crunch hitting many parts of the network, how do operators work out where best to make their investments? We have moved from a time of “build and they will come” to “the crowds are outside breaking down the doors to get in”! Unlike previous upgrades, data capacity investments need to be co-ordinated across the last mile (or cellsite), the backhaul and the core network. Amdocs OSS can provide a vendor independent, end-to-end network capacity view showing the pinch points and bottlenecks in the network. Our trend analysis predicts not only where capacity is reaching its limits, but identifies when new equipment should be ordered “just in time” to match growing demand.

Our ability to help providers to ‘sweat’ their capacity is really where the inventory story was born. The accuracy of most service providers’ inventory is about 32%. Or put another way – they only know for sure what they have for about a third of their network. Knowing what you have is an important first step to using it more effectively.

In combination with our planning tools, this means you can make sure you are extending your network – only when and where you need to.

Pricing Capacity

Telecoms operators are famous for their enormously complex pricing plans which can be hard to compare. But for data today, many have reverted to simple flat-rate pricing with “best effort” service accorded to all. We believe service providers need to find ways to charge more for some of the traffic on their network, with premium services for customers who need their data to get their faster or with lower latency. Amdocs OSS systems can assign the capacity available for premium services and configure the traffic management policies to allow operators to increase their revenues.

Conclusion

Every service provider worldwide is today worrying about capacity. They are all looking at expansion projects – but they know that expansion on its own will not be enough to enable them to PROFITABLY address the massive rates of growth in demand that they are experiencing. Service providers must also sweat their existing capacity, and find ways to charge more equitably for the bandwidth being used.

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The combined company shall remain private and operate under the cVidya name. The acquisition of ECtel positions cVidya as the leading global vendor in the Revenue Intelligence category, in terms of market share, revenues, installed base and product portfolio.

“cVidya is one of the true innovators in revenue assurance. Its fresh initiatives for Dealer Management at Vodafone and its role as an Interconnect partner at BT are two examples of that inventiveness. Bringing ECtel into the family not only adds fraud management and product profitability analytics into the mix, it also boosts the scale of the business, making cVidya a one-stop shop for revenue intelligence solutions,” said Dan Baker, Research Director at Technology Research Institute (TRI).

Alon Aginsky, President, CEO and Founder of cVidya, concluded: “This is a defining moment for our company, establishing our position as a global leader and the largest provider of Integrated Revenue Intelligence solutions for communication, media and entertainment service providers. With this acquisition, cVidya now serves 132 telecom and media customers and employs 300 professionals in 18 global locations.”

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The solution is designed to increase service providers’ revenues, decrease time-to-market and operation costs by automating design and activation of complex connectivity services, enabling flow-through provisioning of next-generation Carrier Ethernet and IP-based offerings. With its modular, extensible, and scalable design, NetP 6.1 enables Communications Service Providers (CSPs) to rapidly introduce new services and service options in a more efficient manner. Further, NetP 6.1 provides full support for Metro Ethernet Forum’s (MEF) services including E-line, E-LAN and E-Tree, as well as Layer 3 services such as Dedicated Internet Access and BGP/MPLS IP VPNs. With its wide variety of off-the-shelf equipment modules, users can provision IP and Carrier Ethernet services on any combination of leading network vendors.

NetP 6.1 has a streamlined interface and simplified profile management capability which allow operators to more easily and quickly provision complex services by navigating the operator to the mission critical information required to deliver the services as quickly as possible.

Some of the key features of NetP 6.1 are –
– MEF-Compliancy – provisioning of MEF-compliant services including E-LINE, E-LAN and E-Tree
– Service flexibility –Service feature reuse and bundling, service consistency across different vendors (JUNOS, IOS XR, Huawei and others)
– Performance and Scalability - 64-bit architecture
– Improved Interoperability (FTI Server) –operator productivity, reduced fallout and enhanced customer experience
– Oracle support –Higher availability and resiliency

NetProvision 6.1 is market ready.

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Comarch, a global IT business solutions provider and systems integrator, employing over 3,500 people worldwide, announced today that it has been rated as “Strong” in the Gartner “Business Support System Market Overview and Strategic Scorecard for Vendors, 2009″, a report published on December 22nd 2009, that provides international BSS vendor comparison for service providers.

Gartner evaluated global vendors based on the scope of their products or services, market understanding, offering, geographic & sales strategies, market responsiveness as well as track record and general viability. The overall score is a summary of scores for individual criteria. Twelve vendors were evaluated in the Business Support Systems (BSS) report.

Comarch increased its position to “very strong” in the “Market Understanding” criterion where vendors’ ability to understand buyers’ wants and needs and the ability to translate these into products and services was assessed.

Comarch offers solutions with various deployment options (per-site licensed, SaaS, Managed Services) in order to support the service provider’s individual needs and various business models. This comprehensive product can reduce the operator’s time-to-market, as it facilitates service creation and thanks to its turnkey customer management functionalities it facilitates quicker responses to end users’ demands thus leading to elevated customer relations and enabling service providers to increase their customer base.

Gartner MarketScope
MarketScope is an evaluation of a specific marketplace for a certain time period. It represents Gartner’s analysis of how certain vendors’ measure against the criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in MarketScope, nor does it advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Comarch
Comarch is a leading global supplier of key industry standard compliant software solutions and services for telecommunications service providers. One of the company’s fundamental distinguishing factors is our focus on the flexibility and configurability of our solutions, which are developed in-house and customized to suit the specific needs of our customers. Our solutions are business driven, and have evolved since the company’s inception in 1993, based on customer demand. With 17 years of experience, Comarch is expert at the design, implementation, as well as integration of our solutions and services. We are proud to work with customers from four different continents, including some of the market’s largest players, such as T-Mobile International, Vodafone Germany, Telefonica O2 Germany, as well as MVNO operators such as Auchan Telecom, France. Comarch’s unique and cost-effective solutions allow our customers to provide the highest quality of service to their markets, ensuring their clients’ satisfaction and continued patronage. The satisfaction of Comarch’s customers has always been the strongest confirmation of the quality of its solutions in the areas of billing and inter-partner settlements, as well as management of telecommunications networks and services. Comarch’s solutions for telecom operators are intended for Fixed, Cable and Broadband Operators, Mobile Operators, Wholesale Departments, MVNO/MVNE Operators, ISPs and VoIP Operators, Content Providers and IPTV Operators and Satellite Service Providers.
More information can be found at: telecoms.comarch.com

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Martin Group, which merged with CHR Solutions in September, provided grant application submission assistance for SDN’s middle-mile project. The project will deliver 10 Megabit per second service to community anchor institutions, including schools, hospitals, libraries, and various government organizations, across SDN’s Internet backbone. SDN’s middle-mile infrastructure will consist of 359 route miles of fiber optic network to nearly 305 anchor institutions. The three-year project is scheduled to begin in 2010.

“CHR played a key role in SDN Communications’ application winning a grant in the first round,” says SDN CEO Mark Shlanta. “The fact that SDN was first to be named in the top 1 percent of the applications speaks to the quality of work by CHR. They brought all the necessary resources to the table and participated as a team member rather than a third party vendor.”

For more information, please contact Peter Rasmusson at 605-996-9646.

About SDN Communications
SDN Communications’ 21,000-mile fiber optic footprint touches 300 South Dakota communities and reaches into Minnesota, Iowa, Nebraska, Wyoming and North Dakota.
Eighteen of South Dakota’s independent telephone companies – cooperative, municipal, tribal, and family-owned companies – own SDN. It is the premier business-to-business broadband service provider for:

– Connectivity – for multiple-location offices
– Internet – dedicated service
– Network Surveillance – guarding networks
– Networking Equipment – cabling infrastructure, data equipment, and IP telephony

For more information go to: www.sdncommunications.com.

About CHR Solutions
CHR Solutions is a comprehensive, single-source provider of professional business services to a variety of industries, including telecommunications, energy, finance, information technology, and emerging technology clients. CHR Solutions prides itself in offering dedicated, resource-rich, world class service and support while maintaining customized care and personalized interaction through local delivery teams. CHR guides clients to manage risks, align technologies, grow revenues, improve operations and control costs. Services include regulatory/business compliance, financial services, marketing services, operational optimization, engineering, wireless strategy, IT managed services and software solutions. CHR provides services to clients in all 50 states and internationally, through a network of 14 offices in eight states.

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